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Senior Consultant, Qualitative Design Researcher
Salary not available. View on company website.
Ernst & Young, City of Westminster
- Onsite working
- Full time
- Permanent
Posted today, 29 Jun
Job ref: 4c1ff2fc9e184c74bb12739d07b1d881
Full Job Description
by creating new ways to serve people and help them grow - that's growth re-imagined. The opportunity This role sits within EY Seren's Research and Insight team. Everything we do is guided by our purpose: we believe helping humans to continuously understand each other, and become more responsive to one another's needs, is central to successful transformation - whether personal, organisational or global. We appreciate that humans are complex - full of contradictions, dilemmas and irrationality. We believe appreciating human complexity is the key to building empathy and connection, which allows us to unlock growth and human transformation. As one of our Senior Design Researchers you will work within cross-functional teams to inform improvement of existing services, the design of new ones, and - ultimately - fuel the growth of our clients' businesses and build a better working world. With guidance from more senior team members, you will fuse design research with our quantitative
research, data analysis, and futures research teams. Working with our wider service design and build practices to apply your insights into the iterative and agile process, all with the goal of helping our clients provide products and services that help their customers progress. You will have the opportunity to work with some of the largest and most prominent organisations across a variety of sectors - from financial services, energy and resources to local and central government. EY Seren provides an environment in which you can grow as a design research professional and learn from other world-class practitioners. Your key responsibilities You'll be a passionate design researcher and an advocate for customer-centricity. As well as being proficient in qualitative research and able to deliver top quality design research engagements, you will be passionate about collaborating across boundaries with other research and design disciplines. Deliver Design Research within
mixed-practice EY Seren teams, leveraging the power of qualitative Design Research, and drawing on the wider Research and Insight capability Apply your experience in research, providing hands-on planning and delivery, coaching Junior researchers and managing senior stakeholders from the client, EY and EY Seren teams. Be an integral part of our project teams through the work, maintaining EY Seren's values and high quality of client service Work collaboratively with other Practices in EY Seren to combine the power of qualitative design research with our company's design, business and delivery expertise Provide teams and clients with a clear view on all research options available, working with Lead Consultants to plan pricing and resourcing Play an key role in furthering Design Research capability and our Research & Insights Practice community Skills and attributes for success Growing knowledge of a diverse range of design research methods Demonstrable practical
experience delivering design research projects, either in an academic environment or in a commercial setting. Awareness of how your work integrates into wider new product and service design methods Strong problem-solving skills Strong verbal and written communication skills Experience in working collaboratively across teams and business functions Experience in managing stakeholders, both internally and externally Awareness of wider product and service design methods To qualify for the role you must have Extensive work experience in relevant research field Growing experience with at least several of the following types of research: usability testing, ethnography, co-creation, contextual inquiry, cultural probes, foresight workshops, literature reviews, diary studies, multi criteria analysis, mindset / persona development Ideally, you'll also have Experience working with behavioural science / economics Experience in using some quantitative research methods Experience
working with systems thinking / theory Experience in social listening methods Experience working within agile product development and SCRUM environments Background in management consulting or other client facing professional services
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Qualitative Design Researcher (Senior Consultant) - Research & Insights Senior Consultant, Qualitative Design Researcher - Research & Insights, EY Seren About EY Seren Growth comes from solving problems that matter for people. For customers, employees, and society at large. At EY Seren we focus on the ways in which people make decisions. Helping them make better choices and solving their most pressing problems. Working with organisations to create the platforms, products and services for tomorrow. Making the world an easier, more enjoyable and sustainable place to live and work. We're a group of world-class design researchers, designers, strategists and technologists. We provide full-service business transformation. Building a better working world
research, data analysis, and futures research teams. Working with our wider service design and build practices to apply your insights into the iterative and agile process, all with the goal of helping our clients provide products and services that help their customers progress. You will have the opportunity to work with some of the largest and most prominent organisations across a variety of sectors - from financial services, energy and resources to local and central government. EY Seren provides an environment in which you can grow as a design research professional and learn from other world-class practitioners. Your key responsibilities You'll be a passionate design researcher and an advocate for customer-centricity. As well as being proficient in qualitative research and able to deliver top quality design research engagements, you will be passionate about collaborating across boundaries with other research and design disciplines. Deliver Design Research within
mixed-practice EY Seren teams, leveraging the power of qualitative Design Research, and drawing on the wider Research and Insight capability Apply your experience in research, providing hands-on planning and delivery, coaching Junior researchers and managing senior stakeholders from the client, EY and EY Seren teams. Be an integral part of our project teams through the work, maintaining EY Seren's values and high quality of client service Work collaboratively with other Practices in EY Seren to combine the power of qualitative design research with our company's design, business and delivery expertise Provide teams and clients with a clear view on all research options available, working with Lead Consultants to plan pricing and resourcing Play an key role in furthering Design Research capability and our Research & Insights Practice community Skills and attributes for success Growing knowledge of a diverse range of design research methods Demonstrable practical
experience delivering design research projects, either in an academic environment or in a commercial setting. Awareness of how your work integrates into wider new product and service design methods Strong problem-solving skills Strong verbal and written communication skills Experience in working collaboratively across teams and business functions Experience in managing stakeholders, both internally and externally Awareness of wider product and service design methods To qualify for the role you must have Extensive work experience in relevant research field Growing experience with at least several of the following types of research: usability testing, ethnography, co-creation, contextual inquiry, cultural probes, foresight workshops, literature reviews, diary studies, multi criteria analysis, mindset / persona development Ideally, you'll also have Experience working with behavioural science / economics Experience in using some quantitative research methods Experience
working with systems thinking / theory Experience in social listening methods Experience working within agile product development and SCRUM environments Background in management consulting or other client facing professional services
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Qualitative Design Researcher (Senior Consultant) - Research & Insights Senior Consultant, Qualitative Design Researcher - Research & Insights, EY Seren About EY Seren Growth comes from solving problems that matter for people. For customers, employees, and society at large. At EY Seren we focus on the ways in which people make decisions. Helping them make better choices and solving their most pressing problems. Working with organisations to create the platforms, products and services for tomorrow. Making the world an easier, more enjoyable and sustainable place to live and work. We're a group of world-class design researchers, designers, strategists and technologists. We provide full-service business transformation. Building a better working world
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