49 Engineering / Technical jobs in Donnington Wood, Telford And Wrekin

You'll be managing customer satisfaction to ensure Hitachi Energy fulfils it's contractual obligations and business requirements. If you enjoy working in a close-knit team, where you can work with real a sense of pride and purpose, you will gain a huge sense of pleasure in being part of the Hitachi Energy family in our HV Service team. In return for your hard work and commitment, we offer you a great opportunity for career development. Hitachi Energy are totally committed to investing in your future.

• Build and maintain sustainable relationships with customers. Manage customer requirements and customer enquiries. Ensuring continuous communication.
• Coordinates, plan, schedule and oversee all Service jobs with the necessary resources, spare parts and logistics for site.
• Manage customer satisfaction by ensuring that Hitachi Energy fulfils its contractual obligations and business requirements.
• Ensure the required quality is delivered and the health, safety and environmental issues are competently managed.
• Review the scope of the work and ensures that all parties fulfil their contractual obligations, particularly in regard to claims and changes.
• Manage the Service order process in a timely manner from order handover to invoicing and cash collection.
• Manage all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system.
• Cooperate and coordinate activities with other Hitachi Energy business units and teams to harmonize Service activities and to maximize Service sales at every opportunity.
• Ensure the transfer of Service findings to the product/system Local Business Units for improvement of their offerings.
  
  Due to continued business growth, Hitachi Energy are hiring a Field Service Coordinator for our High Voltage Service Business Unit in Stone, Staffordshire. Do you have experience within a service organisation, combined with exceptional interpersonal skills and a high attention to detail? You will manage all aspects of our service order process within this key role which requires you to travel throughout the UK and Ireland. If you feel inspired by this challenging and rewarding role - we want to hear from you., Experience working in a Service organisation.
• Experience of interacting with Field (non-office) personnel
• Be organised, structured and pro-active approach to managing complex situations.
• Strong communication skills both verbal and written.
• Must be willing/able to travel throughout UK & Ireland to conduct site visits, safety tours and build on-site product knowledge
  
  Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams.
Hitachi Energy complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey., Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.


• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.
• Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.
• Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.
• Competitive Benefits: Receive a competitive salary and pension plan.