71 Customer Services jobs in Sheffield

Stannah has an exciting opportunity for a Branch and Sales Support Administrator to join the Service Branch based at Mansfield. This job will involve providing comprehensive administration and sales support to the branch, liaising with internal and external customers via phone, email, and face-to-face, supporting the sales team with quotations, follow-ups, and maintaining accurate sales records. You will also play a key role in ensuring service delivery aligns with Health and Safety policies, customer service standards, financial controls, and operational excellence. As the Branch and Sales Support Administrator, you will work Monday to Thursday 09:00 to 17:15, Friday 09:00 to 16:45. This is a permanent contract. This is a great opportunity for someone with strong administration skills who thrives in a busy, customer-focused environment and wants to contribute to a motivated team. To be successful as the Branch and Sales Support Administrator, it is essential that you have previous experience working in a sales support or busy office environment, excellent organisational skills, and strong interpersonal abilities. Experience with Microsoft Office and data interpretation is desirable. Branch and Sales Support Administrator Responsibilities: Support the sales team by producing quotes, following up with customers, and maintaining sales records. Manage customer communications proactively to ensure high levels of customer service. Adhere to Health and Safety policies, championing a safe working environment. Assist with raising and checking invoices, credit control, and general administration duties. Schedule engineer appointments and coordinate with internal teams and external customers.

Previous experience in a sales support or busy office environment. Ability to plan, prioritise, and organise workloads effectively. Strong Microsoft Office skills. Excellent communication and interpersonal skills. Numeracy competence and ability to interpret data accurately. If you have previous experience working as a Branch and Sales Support Administrator or in a similar role and are looking for a job in Mansfield, please click the "apply now" button or contact us for further information.

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

• Competitive Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days' annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Company Sick Pay
• Enhanced maternity and paternity provision
• Free parking