This role is a Job Share role working 2.5 days per week. The Business Support Partner is the organisational backbone of the home: an essential, highly valued professional ensuring administrative, financial, HR and operational processes run smoothly, safely and compliantly., Administrative Leadership

Lead the home's administrative function daily
Maintain an organised, efficient and welcoming office
Ensure calls are answered promptly and warmly
Uphold confidentiality, professionalism and GDPR compliance
Support colleagues with administrative and digital tasks
Support the full recruitment cycle including advertising, interviews, pre-employment checks, right-to-work compliance and references
Prepare onboarding documentation including contracts, induction packs and Sona access
Support offboarding processes and close files in Sona
Ensure recruitment actions align with policies
Complete weekly reconciliation of planned vs actual shifts and agency hours
Maintain compliant Sona staff files
Support absence processes, return-to-work documentation, annual leave tracking and training compliance
Schedule probation, supervision and appraisal sessions
Support I.T equipment management and health and safety inspection administration
Prepare and issue HR correspondence ensuring recorded delivery, signatures, Sona uploads and audit trails
Provide accurate confidential minutes for HR, safeguarding, disciplinary, grievance, team and management meetings
Travel to other CHG homes to support administrative capacity
Maintain accurate resident records across Nourish, Sona and Found
Support safeguarding and incident administration
Prepare inspection documentation and governance evidence
Communicate admissions, discharges and room moves to central teams
Support enquiry handling, viewings, follow-ups and database accuracy
Maintain admission packs and pre-admission documentation
Support marketing events, family communication and engagement activities
Conduct data integrity checks across Sona, Found and Nourish
Ensure sensitive documentation is stored securely and escalate breaches
Manage Soldo card storage, receipt reconciliation and invoice processing
Support supplier queries and funding administration
Coordinate diaries, bookings, meetings and training arrangements
Maintain stationery, procurement and stock control
Maintain noticeboards, staff communications and meeting support
Maintain archive and retention systems and arrange secure shredding
Support external professionals and cross-service administrative support
Embody CHG values: compassion, accountability, integrity, collaboration and high standards
Maintain professionalism, warmth and clear communication
Maintain inspection readiness and undertake tasks requested by leadership

Interpersonal Skills
Commitment to Welfare
Compliance Knowledge
Digital Skills
Good communication skills
Experience in administrative duties
Handling of finances
Experience in payroll

Constantia Healthcare Group is a highly ambitious care organisation supporting people with age-related needs and complex care requirements. While we are small in size, we are strong in purpose and committed to delivering exceptional care. Everything we do is centred on the people we support, ensuring dignity, compassion and safety are always at the heart of our services. We believe outstanding care begins with outstanding people, which is why we invest in our colleagues, support professional growth and create an environment where individuals feel valued. At Constantia, we set high standards, work together and strive every day to deliver care we are proud of.

3 Part time Admin / Secretarial / PA jobs in Hartlepool