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£22950
Cancer Research UK, Stratford-upon-Avon, Warwickshire
- Onsite working
- Full time
- Temporary
Posted today, 29 May
Job ref: eea2379a95b642b7a453d26211d85703
Full Job Description
We have an exciting opportunity for you to join us as a Legacy Operations Assistant. In this role, we need you to provide exceptional operational and administrative support to the legacy product team, and to undertake all scheduled operational duties as required.
What will I be doing?
+ Distributing and scanning of daily incoming post to relevant staff members
+ Creating and allocating new Legacy cases to the Legacy Case Management Team
+ Creating new solicitor records on the website and CRM system, and informing Finance Team
+ Reconciling and inputting income data (cheques and bank transfers) received by the Legacy team
+ Responding to queries from all Legacy audiences, via email and telephone
+ Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel)
+ Raising Purchase Orders and raising invoices when required
+ Building and maintaining excellent knowledge of Cancer Research UK's Will-Writing Services, Case Administration and associated systems and processes
+ Supporting project work relating to Legacy operations, by sharing knowledge of internal processes
+ Responsible for monitoring and ordering materials, maintaining and tracking stock levels as required, ensuring key internal stakeholders are informed., We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
+ High level of IT literacy, including good working knowledge of Microsoft Office packages
+ Excellent organisational skills and strong attention to detail
+ Excellent administration skills and accurate record keeping
+ Able to prioritise day-to-day tasks and plan to maximise most effective use of time to deliver against deadlines to a high standard
+ Self-motivated and solutions focused, finds solutions to and root-causes of problems with direction and support from colleagues
+ Proven experience of managing administration in a busy environment with flexibility in reacting to stakeholder needs
+ A strong team player with ability to build effective relationships with internal stakeholders across departments
+ Confident written and verbal communication skills.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
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