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Patient Pathway Support - Fixed Term
Salary not available. View on company website.
Royal Berkshire Nhs Foundation Trust, Cold Ash, West Berkshire
- Onsite working
- Full time
- Temporary
Posted today, 28 May
Job ref: 2fe5e2f5be5a426ba0e7a08047354294
Full Job Description
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 'Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical., This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. From checking in at reception and directing the patients to the correct waiting areas , taking telephone calls and updating the patients records Scanning clinical documents.
We are looking for a dynamic and energetic individual who is seeking an administrative role to support the smooth running and administration of the clinics. This will include scheduling patients, meet and greet reception duties and back office administration duties. The post holder will be expected to be flexible in their working patterns to ensure the efficient and professional approach to the clinics being held at West Berkshire Community Hospital.
You should have a proven track record of at least 12 months experience of reception duties and or administration experience. A welcoming and professional customer services approach is required as well as attention to detail being essential. You must have the ability to communicate effectively and sensitively with your colleagues, patients, parents and visitors to the department. It is essential that you are able to work independently as well as within a team.
If you enjoy reception and efficient administration services and like working in a fast moving environment involving lots of variety, then do come and join our friendly team.
The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006.
It was the first Foundation Trust in the South Central Strategic Health Authority.
The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading's biggest employer.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen., After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
Staff Benefits
+ Flexible working opportunities and a strong emphasis on your work, life balance
+ Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
+ NHS pension scheme
+ Employee Assistance Programme
+ Money Advice Service
+ Generous maternity, paternity and adoption leave for eligible staff
+ On-site nursery (based at RBH)
+ Full educational library services
+ Cycle to work scheme, lockable storage for cycles
+ Bus to work scheme
+ Excellent rail and bus links
+ A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical., This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. From checking in at reception and directing the patients to the correct waiting areas , taking telephone calls and updating the patients records Scanning clinical documents.
We are looking for a dynamic and energetic individual who is seeking an administrative role to support the smooth running and administration of the clinics. This will include scheduling patients, meet and greet reception duties and back office administration duties. The post holder will be expected to be flexible in their working patterns to ensure the efficient and professional approach to the clinics being held at West Berkshire Community Hospital.
You should have a proven track record of at least 12 months experience of reception duties and or administration experience. A welcoming and professional customer services approach is required as well as attention to detail being essential. You must have the ability to communicate effectively and sensitively with your colleagues, patients, parents and visitors to the department. It is essential that you are able to work independently as well as within a team.
If you enjoy reception and efficient administration services and like working in a fast moving environment involving lots of variety, then do come and join our friendly team.
The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006.
It was the first Foundation Trust in the South Central Strategic Health Authority.
The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading's biggest employer.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen., After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
Staff Benefits
+ Flexible working opportunities and a strong emphasis on your work, life balance
+ Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
+ NHS pension scheme
+ Employee Assistance Programme
+ Money Advice Service
+ Generous maternity, paternity and adoption leave for eligible staff
+ On-site nursery (based at RBH)
+ Full educational library services
+ Cycle to work scheme, lockable storage for cycles
+ Bus to work scheme
+ Excellent rail and bus links
+ A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
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