Administrator

Administrator
Location: Remote, with occasional office attendance in Wales
Pay Rate: £17.54 per hour
Contract: Temporary until 31st March 2027
Hours: Full time

About the Role
We are currently recruiting for an Administrator to join a public sector organisation within its Licensing and Permitting Team.
This is an excellent opportunity for an organised and proactive individual with strong administrative skills to support a busy team and help manage a significant backlog of incoming emails, documents and enquiries.

The successful candidate will play an important role in reviewing outstanding correspondence, identifying the appropriate next steps and ensuring enquiries are dealt with efficiently. This will involve responding to queries where appropriate and forwarding correspondence and documentation to the relevant members of the team for further action.

The role is primarily remote, with occasional attendance required at an office in Wales. The assignment is expected to run until 31st March 2027.

Key Responsibilities

• Review and work through a backlog of emails, enquiries and associated documentation.
• Assess incoming correspondence and identify the appropriate action required.
• Respond to queries where appropriate, ensuring information is accurate and clearly communicated.
• Forward emails, documents and enquiries to the relevant members of the Licensing and Permitting Team.
• Organise and manage correspondence to ensure outstanding matters are directed appropriately.
• Maintain accurate administrative records and ensure information is handled efficiently.
• Provide general administrative support to the wider team as required.
• Work independently to prioritise workloads and manage tasks effectively.

• Previous experience in an administrative or office support role.
• Strong organisational skills and the ability to manage a high volume of emails and enquiries.
• Excellent written communication skills, with the ability to review information and determine the appropriate next steps.
• Good attention to detail and the ability to handle documentation accurately.
• A proactive approach to work, with the ability to use initiative and work independently.
• Good IT skills, including experience using email and standard office software.
• The ability to work efficiently, prioritise tasks and contribute to reducing an existing backlog.