Introduction

We have an exciting apprentice programme running this year in the UK. Throughout the programme, you will use your creativity to bring ideas to life, develop specialist skills and knowledge, pushing the boundaries of your potential.

About the Employer

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Lear’s diverse team of talented employees in 37 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks 189 on the Fortune 500. Further information about Lear is available at lear.com or on Twitter @LearCorporation.

What You'll Do

As a Lear Apprentice you will be mentored by industry-leading experts, earn while you learn and study towards a qualification funded by Lear, all whilst gaining hands-on experience on live IT projects.

Duties and Responsibilities:

Complete online daily checklist activities
Providing 1st/2nd line technical support & problem analysis/rectification
Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements
Ensuring pro-active monitoring of systems using key performance indicators and dashboards
Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs
Monitor Ivanti call logging system and resolve production tickets within agreed SLA
Maintain Computer systems to current corporate standards Windows 11 / Server 2022
Scorecard compliance activities including system patching, antivirus and CM
Purchasing for all IT operations service requirements
Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs
Deploying hardware into production environment to agreed schedules within maintenance windows
Processing New user equipment requests / processing Leaver data and equipment requests
Monitoring customer EDM and sequences messages
Maintaining in-house LJS application to create models to support manufacturing requirements
Maintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades
Monitoring Avamar backup jobs
Virtual Server monitoring and preventative maintenance to ensure 100% uptime
Production server SQL mirroring for disaster recovery and performance monitoring
Ensuring all corporate requirements are delivered satisfactorily and on time
Disaster recovery corporate compliance and fail over testing practices
Software license, inventory and hardware maintenance management
General administration and housekeeping of hot swap equipment and materials in the Operations stock room

Training Outcome

Potential for a permanent role on completion

Skills Required

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Analytical skills
Team working
Willingness to learn
Develop new skills
Written communication skills
Customer-focused approach
Positive attitude
Commitment
Interpersonal skills
Punctual, reliable & flexible
Able to work deadlines

Qualifications

Essential - GCSE - English and Maths - A*-C/9-4 or equivalent
Essential - Threee A-Levels - N/A - A*-C or equivalent

Course Information

Course: Network engineer (level 4)

Level: 4

Route: Digital

Apprenticeship Level: Higher

Working Arrangements

Working Week: Monday -Thursday, 7.45am - 4.45pm with half an hour unpaid break and Friday - 7.45am - 12.45pm.

Expected Duration: 1 Year 6 Months

Training Provider: FIREBRAND TRAINING LIMITED

21 permanent Tech / Digital / IT jobs in Tipton, Sandwell