Technical Presales Consultant - Microsoft Security

Help customers strengthen security with Microsoft Defender, Sentinel, Entra and Purview through trusted advice, practical roadmaps and measurable outcomes. We're looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You'll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities into practical Microsoft solutions and measurable security outcomes. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake.What you will do

• Act as a trusted technical adviser throughout the sales lifecycle, from early discovery and qualification through solution design and proposal to handover to delivery
• Lead customer workshops to uncover business objectives, technical requirements, risks, adoption barriers and desired outcomes
• Translate customer requirements into high-level architectures, roadmaps, statements of work, demonstrations and proof-of-value scenarios
• Present confidently to technical teams, business stakeholders and executives, adapting the detail and value narrative to suit
• Work with sales colleagues to qualify opportunities, shape value propositions and identify professional services, licensing and managed service opportunities
• Collaborate with architects, consultants, project managers and managed service teams so solutions are deliverable and supportable
• Support Microsoft co-sell activity and work effectively with Microsoft account teams and specialists
• Share structured customer insight with Product Management, Service Delivery and Microsoft Alliance teams to help shape our services and propositions
Microsoft Security
• Provide deep subject-matter expertise across the Microsoft Security portfolio and how it fits with Microsoft 365, Azure, Modern Work, Data and AI
• Lead security discovery and posture conversations covering identity, endpoints, applications, cloud workloads, data, compliance and security operations
• Design and position Microsoft Defender, Sentinel, Entra and Purview solutions aligned to customer risk, maturity and operational needs
• Advise on Zero Trust, identity and access, threat protection, SIEM and SOAR, XDR, cloud security posture, data governance and regulatory considerations
• Help customers define prioritised security roadmaps, target operating outcomes, adoption plans and measurable improvements, rather than isolated technology deployments
• Position Microsoft Security Copilot and AI-assisted security capabilities appropriately, including readiness, governance and secure adoption
Frontier Accelerate for Security and funded engagements
• Lead or support Frontier Accelerate for Security and other Microsoft-funded engagements, from envisioning and proof of concept to assessment, deployment and adoption
• Scope engagements accurately, validate prerequisites and licensing assumptions, agree success criteria and keep the evidence and documentation the programme needs
• Support customer outcomes across Microsoft Sentinel deployment and use-case development, Defender adoption, Defender for Cloud, Entra and Purview where relevant
• Deliver executive-ready security findings, risk-based recommendations, prioritised roadmaps and clear next steps
• Work with Microsoft and colleagues to turn funded engagements into sustained security improvement, professional services and managed security service outcomes
Technical knowledge
• Microsoft Defender XDR, including Defender for Endpoint, Office 365, Identity and Cloud Apps
• Microsoft Sentinel: security operations, SIEM and SOAR concepts, analytics, automation and use-case development
• Defender for Cloud: cloud security posture management and workload protection across cloud and hybrid environments
• Entra ID, Conditional Access, MFA, identity governance, privileged access and Zero Trust
• Purview: information protection, data loss prevention, insider risk, governance and compliance
• Intune and endpoint security, plus Security Copilot and AI-assisted security operations
• High-level knowledge of Azure architecture, networking, Microsoft 365 and integration with managed SOC services, We expect you to hold current Microsoft certifications and keep them up to date. That means:
• A Microsoft Security, Compliance and Identity certification at Associate or Expert level
• Current certifications that match your main security specialisms
Equivalent qualifications are fine too. It's a bonus if you have:
• Cybersecurity Architect Expert, or a current equivalent
• Security Operations Analyst Associate, Azure Security Engineer Associate, Identity and Access Administrator Associate or Information Protection and Compliance Administrator Associate
• Microsoft Applied Skills for Sentinel, Defender, Entra, Purview or Security Copilot
• Microsoft Certified Trainer
How success will be measured
• Quality and business impact of security discovery, solution recommendations and funded engagements
• Conversion of qualified opportunities into security professional services, licensing adoption and managed security outcomes
• Customer satisfaction and measurable improvement against agreed security outcomes and roadmaps
• Growth of the Microsoft Security pipeline and contribution to Microsoft partner priorities and specialisations
• Customer insight that improves our security services, plus reusable assets, demonstrations and standards that build the wider practice
  
  Typically 5 to 10 years of hands-on experience with Microsoft technologies in technical consulting, solution architecture, engineering or presales
• Strong customer-facing experience delivering discovery sessions, workshops, technical presentations, demonstrations and solution recommendations
• Evidence of designing Microsoft solutions for mid-market or enterprise customers and connecting technical decisions to business outcomes
• Commercial awareness, including opportunity qualification, scoping, effort estimation, risk identification and contributing to proposals and statements of work
• Strong documentation, stakeholder management, facilitation and presentation skills, A customer-first mindset and a passion for solving real business problems
• The confidence to facilitate conversations with C-suite, business and technical stakeholders
• The ability to communicate complex technical concepts clearly, challenge constructively and build credibility
• The judgement to balance customer ambition, security, governance, adoption, delivery feasibility and commercial value
• A collaborative, curious and outcome-led approach across sales, product, delivery, alliance and managed service teams
• A growth mindset and enthusiasm for Microsoft innovation, partner programmes and continuous learning
• A clear focus on quality, integrity and successful customer outcomes
  
  About Intercity Technology
For over 40 years, Intercity has grown from a family-owned Midlands business into one of the UK's leading technology service providers. We're still independent, still guided by the same values and still in control of our own future. That independence gives us the freedom to think long term, invest where it matters and make decisions based on what's right for our customers, colleagues and business. With ambitious plans for continued growth, we're building something special and everyone who joins us has the opportunity to help shape where we go next. Founded in 1985 Co-workers 300, Help customers strengthen security with Microsoft Defender, Sentinel, Entra and Purview through trusted advice, practical roadmaps and measurable outcomes.


• 33 days holiday (including bank holidays), increasing by one day for each full year with us, up to five additional days
• Holiday buy scheme
• All-company bonus scheme
• Company pension
• Death in service cover
• Employee assistance programme
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Specsavers eye tests
• Colleague discounts and incentives
• Values Champion of the Quarter and Year awards
• Active social calendar
• Learning and development opportunities
Ready to Do More? If you love helping customers turn Microsoft Security into practical, measurable protection, we'd love to hear from you. Equal opportunities Intercity is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to a fair, inclusive and unbiased recruitment process for every candidate. We make reasonable adjustments throughout our process, so if you need any support at any stage, just let us know. Pre-employment checks As a specialist in secure technology solutions and a certified ISO27001 and Cyber Essentials Plus organisation, all successful candidates will be subject to pre-employment checks, including vetting and references, as part of our onboarding process. You'll also need the right to work in the UK.