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Customer Account Security...

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Vodafone Limited, Birmingham

  • Full time
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Posted today, 19 May

Treasury & Indirect Tax O...

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Pinsent Masons Llp, Birmingham

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Volunteer Advocate

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Birmingham Disability Resource Centre, Birmingham

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Maintenance Technician Ni...

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Rowlands Pharmacy, Birmingham

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Trainee Client Support Ad...

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MARSH LLC., Brookfields, Birmingham

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Outcomes First Group, Brockmoor, Dudley

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Compliance - Financial Cr...

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Goldman Sachs, Inc., Birmingham

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T H White Ltd, Stourport-on-Severn, Worcestershire

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KPMG International Cooperative, Birmingham

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AWS WorkSpaces Specialist

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scrumconnect ltd, Brookfields, Birmingham

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Service Administrator

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Briggs Equipment Ltd, Walsall

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Welder

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Whale Tankers, Solihull

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The Belfry, Birmingham

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Account Director

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Amber Labs Ltd, Birmingham

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Mechanical Maintenance Te...

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Jaguar Land Rover, Brookfields, Birmingham

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Technical Consultant

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Pentest People, Birmingham

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Data & AI Solutions Deplo...

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Bytes Software Services Limited, Birmingham

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Project Coordinator

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EO Charging, Birmingham

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Corporate Insurance Accou...

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Brown & Brown, Inc., Birmingham

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Health And Safety Manager

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Galldris Group, Birmingham

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Customer Account Security Manager

Salary not available. View on company website.

Vodafone Limited, Birmingham

  • Onsite working
  • Full time
  • Permanent

Posted today, 19 May

Job ref: 9068a02370cd4dd5a0410ac403afdc1d

Full Job Description

Working on key accounts, you will act as a Security Officer, to manage our customers' Information and Cybersecurity requirements within Vodafone, providing security leadership, security technical insight and ensuring that security is an enabler that supports Vodafone and its customers. The Customer Account Security Manager (CASM) will be the single Vodafone point of contact for security for the customer and will ensure the successful delivery of security services, as per the Master Service Agreement.

  • Single point of contact for all customer security matters relating to Vodafone
  • Monitoring and maintaining compliance to all contractual security obligations, including agreed reporting. Participate in customer security forums and provide management oversight of client security audits
  • Collaborate with all Vodafone Lines of Business to champion our customers current and evolving security posture
  • Security & Risk assessment, audit and management of major change
  • Support account enquiries (Commercial / Service / Technical), Identify security opportunities, and provide bid support

    Previous track record in managing customers within a Security team, personally delivering security advice, reporting and guidance to clients
  • Good understanding of current and future Security landscapes and the challenges faced within changing regulatory and legal frameworks
  • Demonstrable technical security depth of knowledge in a variety of technical areas, e.g. DDoS, firewalls, PAM, SIEM, Cloud, Network, Applications and operating systems etc.
  • Must own, champion and proactively deliver against security obligations, providing regular accurate reporting on security status, risks and issues
  • CCP, CISSP, CISA, CISM or equivalent (or willing to achieve one or more) or industry experience within a Security team
  • Must be capable of achieving relevant Security Clearance, and ISO 27001 Lead Auditor certification

    We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
  • At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join our Security team and experience bringing intelligent technology and advanced threat expertise to organisations that form the UK's Critical National Infrastructure, this specialist team helps to simplify their day-to-day cyber security operations, enabling their own people to focus on their bigger strategic priorities. What you'll do Vodafone Business Security Enhanced (VBSE) is dedicated to protecting Vodafone Business, its employees and customers. In support of this it's essential that we provide a consistent approach to information security is across the whole of Vodafone Business. VBSE collaborate with a wide range of stakeholders at all levels across Vodafone, Partners and Customers. Working collaboratively to ensure the design, delivery, security, reliability and availability of our services are fit for the future and align to local and enterprise wide policy.

    We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. #LI-Hybrid #VodafoneUK Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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