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Salary not available. View on company website.
The Newcastle upon Tyne Hospitals NHS Foundation Trust, High Heaton, Newcastle upon Tyne
- Onsite working
- Full time
- Temporary
Posted today, 15 Jul
Job ref: 46bc11c372e444f9b5f8af452a7b7df4
Full Job Description
As a Cancer Care Co-ordinator you will be responsible for supporting Nurse Specialists to support appropriate patients referred to the Nursing service within the Thoracic Medicine Unit at both Freeman and the Royal Victoria Infirmary., An exciting opportunity has arisen within the Cardiothoracic Directorate for a permanent Cancer Care Co-ordinator. This post will support the Cancer Care Specialist Nurses within the Thoracic Medicine unit at both Freeman and RVI, duties will include:
- Managing appointments and queries;
- Answering and returning calls to patients, GP surgeries, district nurses, nurse specialists and secretaries;
- Booking tests for patients undergoing investigations;
- Complete referral proformas;
- Ensure patients have follow up plans;
- Prioritise workload;
- Tracking patient pathways through cancer journey.
- Work under supervision of nurse specialists;
- Coach Patients and carers on how to make contact;
- Complete holistic needs assessments with patients.
You should be able to show empathy and respect to service users, have good verbal and written communication skills being able to speak appropriately within personal/sensitive situations. Observational skills will be important in this role as will time keeping/prioritising work, accuracy and ability to keeping to deadlines. Good planning and organisation skills will also be required.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.
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