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Rent and Service Charge Manager
Salary not available. View on company website.
Paradigm Housing Group, Digbeth, Birmingham
- Onsite working
- Full time
- Contract
Posted 1 day ago, 30 May
Job ref: 668ffb00b1b24403936cc379ce697d3f
Full Job Description
As the key representative and ambassador for rent and service charges for our business you will manage key processes and stakeholder relationships. Working within the Finance directorate of around 60 people, you will manage a small team and will contribute to the strategic direction of the function. Within this position you will provide an expert advisory service to both service owners and budget holders, ensuring Value for Money for customers whilst maximising rent and service charge recovery for the Group.
- With proven experience from within a rent and service charge management position, you will have strong leasehold and housing legislation knowledge.
- You will have a strong understanding of accounting procedures and processes to enable you to monitor and review service charge recovery for the business.
- You have good overall understanding and experience in working in a Finance team and strong analytical skills with the ability to interpret complex financial data.
- Planning and organising resource for the rent and service charge calendar is vital as there are challenging deadlines.
- You will have an eye for detail and instil the need to monitor and analyse to your team as compliance within relevant legislation and service delivery to customers is imperative.
- You will be expected to measure and analyse existing systems and processes, developing creative solutions to improve services for our customers. Your excellent customer focus, commercial acumen, and adept communication skills with a range of different people, including key stakeholders will be key to your success in this post.
- You will be confident at dealing with challenge and will ensure you always work for the best outcome for the business and our customers even if this might involve conflict.
- In your role, you will be expected to support the delivery of the rent and service charge transformation project and the implementation of the new rent and service charge module.
- You will be required to work closely with the rent and service charge project manager and project team to support delivery of the projects. Reduced-Hours Opportunity We welcome applications from candidates interested in a reduced-hours contract (circa 30 hours over 4 days) please specify this clearly at the application stage. Our standard weekly hours are 37-hour; 09:00 - 17:30 Monday to Thursday, and 09:00 - 17:00 on Fridays.
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