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Repairs Team Planner (1 year fixed term contract)
£35696
Phoenix Community Housing, City of Westminster
- Onsite working
- Full time
- Temporary
Posted today, 27 Jun
Job ref: 727045098a5c4fbc87d6ef2cb840b66c
Full Job Description
They will plan the daily workload of operatives using IT systems and Dynamic Resource Scheduler (DRS) software. They will be managing repair appointments in their entirety, changing operatives' workloads, making decisions on how and when repairs are completed, and ensuring our residents and operatives are kept informed of their repair from start to finish.
They will build strong working relationships with our operatives, repairs managers and technical leads, support work streams and become familiar with all the requirements of running an efficient, professional repair service.
About Phoenix Community Housing
Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it's helped us achieve a wide range of accolades and awards.
We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
