Introduction

Are you interested in a career in consumer protection, regulation and enforcement? We are recruiting a trainee (level 6 apprentice) Trading Standards Officer to enforce new regulations on cigarettes, tobacco and vapes as well as the full range of trading standards duties. This role will be focused on vapes and tobacco enforcement.

About the Employer

We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.

What You'll Do

Undertake the Level 6 Trading Standards Professional apprenticeship and any additional qualification requirements required by the Chartered Trading Standards Institute’s qualification framework; making sure that all targets are achieved. This may include attending off-site training as needed
To work towards being able to undertake the full duties of a Trading Standards Officer, as defined by the 15 duties contained within the Trading Standards Professional apprenticeship standard
Under the supervision and guidance of managers, to actively contribute to the work of the trading standards service and its priorities and objectives, in particular but not limited to regulation of vapes, cigarettes and tobacco products
Support with enforcing relevant legislation, the carrying out inspections of trading premises and the sampling of products, to ensure that legal requirements are being complied with which will include occasional out of hours working appropriate to grade
Provide support, advice and guidance to local businesses to help them develop and grow
To actively gather and process intelligence regarding business malpractice, community concerns and breaches of relevant legislation; prioritising complaints and enquiries from businesses and consumers and appropriately respond to/investigate these enquiries, having regard to the Service’s policies
Under the supervision and guidance of managers, undertake investigations, investigate complaints and provide relevant advice and assistance to businesses and consumers, attending court to give evidence, if required
Any other duties as may be deemed necessary to carry out the full remit of the role

Training Outcome

On completion of the apprenticeship and associated professional qualifications you will be able to apply for posts as a qualified Trading Standards Officer where you can expect to earn an initial salary of more than £38,000.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - 3 other subjects - 9-4 or A* - C
Essential - GCSE - English - 9-4 or A* - C
Essential - GCSE - Maths - 9-4 or A* - C
Essential - A Level - 2 subjects or equiv L3 qualification - A - C

Course Information

Course: Trading standards professional (level 6)

Level: 6

Route: Business and administration

Apprenticeship Level: Degree

Working Arrangements

Working Week: 37-hours week, Monday - Friday, working hours TBC.

Expected Duration: 3 Years

Training Provider: CSA (SERVICES) LTD

This employer is part of the Disability Confident scheme, committed to employing disabled people.

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