Civil Enforcement Officer

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute to making the local area a great place to work and live. You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community. This includes:

• Regulate parking spaces by advising drivers where to park.
• Patrol parking bays reserved for specific users such as those with a blue badge.
• Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
• Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
• Issuing penalty charge notice as and when necessary.
  
  Do you enjoy working outdoors? Are you enthusiastic, self-motivated and enjoy working with members of the public? Are you able to problem solve and think on your feet? If so, this role could be for you., When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records.
If you are self motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required; all training will be provided. Please note the hours for this role are 29.6 hours per week (4 days) Working Pattern - 4 week rota. The rota includes every other Saturday as standard plus one Sunday per month. You will also be required to work one bank holiday per year. You will need…
• GCSE's including English and Maths A- C or equivalent
• Basic Computer Skills
• A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.
Special Conditions...
• Standard DBS Check
• Full UK Driving License
• Ability to travel/ access to a vehicle for work purposes.
  
  You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you…
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury