107 Customer Services jobs in Guildford

This is a fantastic opportunity for someone looking to make an impact in the delivery of the income accounting provision at Hastoe. You will assist our Management Accountant with the accounting, management and reconciliation of Hastoe's solar photovoltaic portfolio, including the income that Hastoe receives from Feed-in-Tariff (FIT) payments. You will also assist with general management account duties. The role will require close working and collaboration with colleagues within the Finance team and wider organisation (in particular our Housing and Property services teams), as well as communicating externally with other stakeholders regarding our PV panel portfolio. You will also need to liaise with Hastoe's FIT licencee and other external organisations. You will also assist with an exciting project to modernise Hastoe's PV panel metering and data collection processes. Duties will include:

• Assist the Management Accounts team to input accruals, Feed-in-Tariff (FiT) payment schedules and invoices relating to Hastoe's solar photovoltaic (PV) panel portfolio.
• Assist with administration for said PV panel portfolio, accessing online portals, monitoring status of PV panels and payments.
• Liaise with Hastoe's FiT licensee(s) to submit and receive information relating to the panels.
• Assist with the maintenance and servicing as required of the PV panel portfolio, working closely with Hastoe's Property Services Team.
• Assist with completing reconciliations to ensure payments are allocated and accounted for correctly.
• Assist with reconciliations, month-end and other management accounts functions., "This is a varied role in a great Finance team, where you will work on a critical area of Hastoe's operations, working closely with teams across the entire organisation. We look forward to working with the successful applicant.", Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  
  We are looking for someone with keen attention to detail and data analysis skills. You will also need to be adept at communication and passionate about service improvement.
You will also need:
• Experience of using Microsoft Office, specifically Excel & Word.
• Ability to work as part of a team.
• Experience of maintaining records and administrative systems.
• Knowledge of financial and management accounts.
• Ability to work to deadline, and interest in learning new skills.
• Ability and interest in learning new skills.
  
  Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England's leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people's lives, then we want to hear from you.

£16,320 pa (£27,200 FTE) Part-time (21 hours to be worked over a minimum of 3 days between Monday to Friday) Permanent Actively Interviewing, Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave. Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution. Other benefits include:
• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) - confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.