64 Customer Services jobs in Didcot, Oxfordshire

2. Manager Approval 3. Online Values Test 4. Assessment Centre (usually in person) 5. Department-led Final Interview (in person or virtual) 6. OfferWhat We Look For As a Trainee Manager, you'll have a passion for doing right by our people and our customers, and the idea of running your own successful business will add fuel to the fire. You're someone who inspires and motivates others with your ambition and hands on approach to learning. Someone who will use their energy and determination to succeed together as a team. This fast-paced programme is open to people with experience of leading teams, both in and out of the sector, and graduates. To best capture the essence of what makes McDonald's, it is essential that you're able to adopt different shift patterns and be mobile within your region. At McDonald's, we are people from all walks of life. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants. All of which helps us to better serve our customers.

[01:03] Be natural and work to the best of your ability. [01:07] So what I'd like to think I could be able [01:09] to do in the future is to be able to work more [01:12] to the customer service side, to try [01:14] and train people up to help them [01:18] bring out the best in their selves. [01:20] I love the fact that I get the feedback of, of guests., To recognise your hard work and commitment, we will award you with up to two months' paid sabbatical leave following every 10 years of consecutive service.

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day; in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. The Trainee Business Manager is the first step on the journey to leading and inspiring teams, within one of our £multi-million restaurants. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers., This accelerated training programme is the first step on the journey to leading and inspiring teams, within one of our restaurants. When you move through the initial training stage, you will be promoted to a 2nd Assistant Manager, and become an even bigger part of the core restaurant management support system. From there, your journey could take you to 1st Assistant, Business Manager and beyond! Over the course of nine months you'll learn how our values shape our business from the ground up. The hands on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. We want our customers and our people to feel valued and appreciated at all times, and you will help us achieve that as you gain momentum, and take responsibility, of shifts and our key systems and processes. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business! What will be expected of me when I have completed my initial training?

• Role model customer focused behaviours
• Act with integrity, honesty, and in line with our McDonald's values
• Display leadership by coaching the team and providing them feedback and development opportunities
• Lead the team to have a shared understanding and vision of an exceptional customer experience
• Work with the wider management team to implement strategies to improve the business on sales and profitability
• Analise trends inside and outside of the restaurants that can impact the business
What Team will I be a part of? You'll work together with our crew, crew trainers, customer care teams and managers of all levels who will support you on your intensive learning journey. What background do I need to have?
• This fast-paced programme is open to people with experience of leading teams, both in and out of the sector, and graduates.
• You are someone who inspires and motivates others with your ambition and hands on approach to learning. Someone who will use their energy and determination to succeed together as a team!
• Throughout your journey, we will give you the training, knowledge and tools to further develop your skills to make you feel truly confident. You will be learning a lot and you'll be required to apply what you have learnt to lead by example and be effective in leading our teams.
• Every day in McDonald's is different and to complete the training period, you will need determination and to give maximum effort across every task. Our teams are well adapted to our ever changing business and customer needs, being open to change is a value that will help you to lead them through any challenge you face as a team., [00:42] out together. We work together. We play like football together, but
[00:45] then we all come together as one anyway. [00:02] My name's Roland., At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we'll give you the chance., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more..., What we offerHoliday pay 6 weeks' paid holiday is awarded to all Trainee Managers who join us at McDonald's.Employee discounts Discounts at hundreds of major high-street and online retailers.Stakeholder Pension Scheme As a Trainee Manager, you will have the opportunity to join the stakeholder pension scheme.