69 Customer Services jobs in Didcot, Oxfordshire

As a Mapping Technician your role will involve:

• Processing GPS data using in-house software, third party mapping software and MS Office packages
• Accurate database entry and quality control of survey data
• Collating soil nutrient reports and maps for customers
• Providing data, reports and information to agreed deadlines
• Liaising with customers, area managers and field operatives where necessary via phone and/or email
• Delivering excellent customer service
  
  You will possess exceptional attention to detail alongside outstanding customer service, to deliver our product to both internal and external customers. Expertise in UK agriculture is not essential and full software training is provided. If you have a positive work attitude and aptitude to learn, we would love to hear from you., Excellent IT skills
• Proven attention to detail
• Ability to produce high quality work to deadlines
• Strong customer focus
• Possess a confident and professional telephone manner
• Effective written and oral communication skills
• Ability to work on own initiative, making decisions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers
  
  Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.
With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. Frontier Agriculture


• Competitive salary
• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers