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2,060 jobs in Blackburn, Blackburn With Darwen

Inbound Call centre agent

Salary not available. View on company website.

The Launch Group, The Wrangling, Blackburn with Darwen

  • Full time
  • Permanent

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Posted today, 1 Jun

Teaching Assistant

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Aspris Children's Services, Astley Village, Chorley

  • Full time
  • Permanent

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Posted today, 1 Jun

English Teacher

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The Holden School, Leigh, Wigan

  • Full time
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Posted today, 1 Jun

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Receptionist

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Cambian Group, Ward Green Cross, Lancashire

  • Full time
  • Temporary

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Posted today, 1 Jun

Support Worker

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Achieve together, Higher Penwortham, South Ribble

  • Full time
  • Permanent

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Posted today, 1 Jun

Minibus Driver

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Salford City Council, Bolton

  • Full time
  • Permanent

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Posted today, 1 Jun

Waking Night Support Work...

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Achieve together, Higher Penwortham, South Ribble

  • Full time
  • Permanent

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Posted today, 1 Jun

Structured Clinical Manag...

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PENNINE CARE NHS FOUNDATION TRUST, Great Howarth, Rochdale

  • Full time
  • Permanent

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Posted today, 1 Jun

SPAR Tottington - Supervi...

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James Hall, Tottington, Bury

  • Part time
  • Permanent

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Posted today, 1 Jun

Support Coordinator

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Creative Support Ltd, Chorley

  • Full time
  • Permanent

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Posted today, 1 Jun

Substance Misuse Recovery...

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Hmp Wymott, Wymott, Lancashire

  • Full time
  • Permanent

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Posted today, 1 Jun

Customer Assistant

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LIDL, Worsley, Salford

  • Full time
  • Permanent

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Posted today, 1 Jun

Trainee Therapy Assistant...

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Lancashire Teaching Hospital NHS Foundation Trust, Sharoe Green, Preston

  • Full time
  • Permanent

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Posted today, 1 Jun

Clinical Practice Trainer...

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North West Ambulance Service Nhs Trust, Walton-Le-Dale, South Ribble

  • Full time
  • Permanent

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Posted today, 1 Jun

Support Worker required f...

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Alternative Futures Group, Burnley

  • Full time
  • Permanent

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Posted today, 1 Jun

LILS/LM/EW - Personal Ass...

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Lancashire Independent Living Service, Earnshaw Bridge, South Ribble

  • Part time
  • Permanent

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Posted today, 1 Jun

LILS/LM/MA - Personal Ass...

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Lancashire Independent Living Service, Sharoe Green, Preston

  • Part time
  • Permanent

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Posted today, 1 Jun

Digital IT Customer Capab...

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BAE Systems, Nog Tow, Preston

  • Full time
  • Permanent

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Posted today, 1 Jun

Qualification & Certifica...

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BAE Systems, Nog Tow, Preston

  • Full time
  • Permanent

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Posted today, 1 Jun

Capability Planning Lead

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BAE Systems, Nog Tow, Preston

  • Full time
  • Permanent

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Posted today, 1 Jun
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Inbound Call centre agent

Salary not available. View on company website.

The Launch Group, The Wrangling, Blackburn with Darwen

  • Onsite working
  • Full time
  • Permanent
Apply on Company Website
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Posted today, 1 Jun

Job ref: 0b71e6cd7c1d48e5b394e9434fc3adc8

Full Job Description

The Launch Group is recruiting on behalf of Teleperformance for dedicated and empathetic Contact Centre Agents. In this role, you'll manage a caseload of potentially vulnerable customers, delivering timely, professional, and confidential support. Your goal will be to improve customers' well-being and financial stability through proactive case management and collaboration with key stakeholders. Conduct sensitive, solution-focused conversations with customers Manage and prioritise a varied caseload Review complex information and assess evidence using sound judgment Liaise with internal teams and external agencies to progress cases Demonstrate empathy and resilience when supporting vulnerable individuals Maintain detailed and accurate case records Seek guidance and escalate cases appropriately

  • Excellent verbal and written communication
  • Strong organisational and problem-solving abilities
  • Empathy, professionalism, and discretion
  • Critical thinking and attention to detail
  • Proactive and self-motivated with a collaborative mindset

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