We're champions of the North West and we're proud that it's our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.A key part of the UK's journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West's electricity network operator, it's our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.We're proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry's most difficult challenges. Come and be part of our team and make a difference.Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.Our Infrastructure Operations team has a fantastic opportunity for an Infrastructure Operations Technician to join them in Preston.Our roleAs an Infrastructure Operations Technician your primary responsibilities will be to administer and maintain the infrastructure systems in our data centres and in the cloud. This role requires a broad knowledge of data centre technologies and Windows services to monitor critical systems, resolve incidents, complete service requests, and provide field support in our data centres and offices. A role that offers responsibility for enterprise systems, both corporate and critical national infrastructure.What we're looking for

• O365. Able to administer and troubleshoot:
• Azure AD
• Identity and role-based access control
• Exchange Online
• Teams
• InTune
• E-Discovery
• Sharepoint Online
• OneDrive
• Solarwinds (or equivalent)
• AD Connect
• Windows Server. Able to administer and troubleshoot (Applicants with primary skills in Unix/Linux/Azure and demonstrable secondary skills in Windows Server will also be considered):
• Active Directory Domain Services
• Group Policy
• DNS
• DHCP
• Windows services
• WSUS
• Windows 10 desktop support
• Hardware build and maintenance
• Image creation/deployment
• Network connectivity troubleshooting
• VMWare. Able to administer and troubleshoot:
• Resource pools
• Vmotion & DRS
• Reporting.
• Experience or fundamental understanding in
  
  Citrix
• Hardware support
• Patching using WSUS
• Anti-Virus console and client administration;
• Proven experience working in infrastructure/data centre operations;
• Detail oriented, with a concern for quality and security;
• A full UK driving licence.
  
  What we're offeringAs a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Private Healthcare
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.