You will take the lead in building and maintaining databases that enable the segmentation and analysis of customer data by type, behaviours, and trends. By incorporating social, demographic, and geographical insights, you will deepen our understanding of key customer attributes. Your work will facilitate the development of evidence-based strategies that improve operational efficiency and customer experiences. Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
Flexible working options where we encourage a great work-life balance.
Interpret, understand and gather business requirements to source relevant datasets from internal and external data holders.
Analyse raw data extracted from DVLA systems, or build databases, to identify trends and provide robust evidence for development and decision-making.
Deliver accurate and timely reports using relevant tools and software.
Engage with stakeholders on the specification of agreed projects.

Do you enjoy working with data and are you an experienced user of Excel and Power BI?

1 Driver And Vehicle Licensing Agency (Dvla) jobs in England & Wales