At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen-supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you'll be doing

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

We are seeking someone with strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment.
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes
Full Valid UK Driving License

At Hyde, you'll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose-creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You'll play a vital role in ensuring customers feel safe, supported, and connected-while helping to shape thriving, inclusive neighbourhoods.

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

1 Hyde Housing jobs in England & Wales