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Technical Services Vet

Boehringer Ingelheim, Bracknell, Bracknell Forest

Technical Services Vet

Salary not available. View on company website.

Boehringer Ingelheim, Bracknell, Bracknell Forest

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 14 Jul | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 821510eb21cf4f7587fc1afe2342f344

Location ref: Bracknell, Bracknell Forest

Full Job Description

This is a dynamic, customer-facing role, where you'll combine your clinical expertise with commercial insight - providing trusted advice to veterinary professionals, supporting business growth, and collaborating across technical, sales and marketing functions. You'll be an empathetic and confident communicator, with excellent interpersonal, written and verbal communication skills. You'll thrive in a collaborative, high-performing team and be passionate about sharing your knowledge. Driven by animal welfare, you'll bring an innovative mindset, accountability and a flexible, can-do attitude, to consistently exceed customer expectations.,

  • Deliver high-quality technical support through timely, accurate and informed responses to enquiries on product use, efficacy and safety across our pet product portfolio
  • Manage varied and unpredictable enquiries, ensuring a seamless multi-channel customer experience
  • Provide effective remote technical support to the sales team in their engagement with customers
  • Conduct thorough, objective investigations into product-related complaints and suspected adverse reactions, with clear reporting
  • Ensure full compliance with pharmacovigilance and relevant regulatory requirements
  • Partner with sales and marketing functions to deliver high-quality technical resources and insight to shape strategy

    Veterinary degree (MRCVS essential)
  • Experience in small animal practice
  • Strong customer and patient focus
  • Excellent communication and interpersonal skills
  • Strong analytical thinking and attention to detail
  • Ability to prioritise and manage multiple demands in a fast-paced environment
  • Commitment to continuous learning and professional development
  • Compliance with relevant legislation, regulations and procedures
  • Digital proficiency and ability to embrace technological change

    Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work

Direct job link

https://www.jobs24.co.uk/job/technical-services-vet-127108290
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