Technical Manager

As part of this exciting growth phase, they are looking for a Technical Manager to play a pivotal role in ensuring the performance, compliance, and reliability of critical medical equipment across the UK. If you thrive in a hands-on, customer-facing role and want to make a real impact in healthcare, this is an outstanding opportunity. The Role This is a field-based position combining technical expertise, customer engagement, and leadership responsibility. You'll ensure laboratory and medical equipment meets ISO 17025 standards, while delivering exceptional service to clients including hospitals and healthcare providers. You'll split your time between field work and the Oxford site (typically 2-3 days per week depending on workload). What You'll Be Doing

• Lead calibration, maintenance, and repair of medical devices to manufacturer and regulatory standards
• Ensure compliance with UKAS ISO 17025, QMS, and EMS requirements
• Manage and support internal and external audits
• Approve calibration certificates and oversee validation/verification processes
• Diagnose and resolve complex technical issues efficiently
• Install, commission, and test equipment at customer sites
• Build strong, long-term client relationships through outstanding service
• Plan and manage your own workload, coordinating with customers and suppliers
• Support continuous improvement of systems, processes, and service delivery
• Collaborate with internal teams including sales, operations, and service coordination
• Maintain accurate service records and documentation
• Stay up to date with evolving medical technologies and provide training where required, Be part of a high-growth, innovative company
• Work on meaningful projects that support healthcare delivery
• Company car included
• Real opportunities for career progression and development
• Collaborative, supportive team environment
Additional Details
• 35-hour working week (Monday-Friday, 9am-5pm, with flexibility)
• UK-wide travel required
• Occasional international travel for training
Ready to Take the Next Step? If you're a technically skilled professional with a passion for quality, compliance, and customer excellence, we'd love to hear from you.


• Background in engineering, electronics, or medical technologies
• At least 2+ years' experience in a technical management or similar role
• Experience working with medical devices (lab or field service environment)
• Strong understanding of regulatory standards (ISO, FDA, etc.)
• Excellent troubleshooting and problem-solving skills
• Strong organisation and communication skills
• Full, clean UK driving licence
• Confidence in customer-facing environments
Desirable:
• Experience with ISO 17025 (temperature calibration & mapping)
• F-Gas / refrigeration experience
• Broad exposure to a range of medical devices