Service Manager

Job DescriptionService ManagerOxford£60,000 - £75,000 Basic + Bonus + OEM Training + Stability + Work-Life Balance + Job Satisfaction + Appreciation + Family - Feel + Company Car (Personal Use) + Fuel Card + Pension Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function.Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a
hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.Your Role as a Service Manager Will Include: Managing and supporting a team of Field Service Engineers Overseeing service operations, scheduling and performance Providing technical support and guidance on washer disinfectors and autoclaves Monitoring KPIs, service quality and customer satisfaction Supporting engineer development, training and recruitment Working closely with senior management to support business growth Managing customer relationships and resolving escalated technical issuesThe Successful Service Manager Will Need: Previous experience managing or supervising Field Service Engineers Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered) Strong technical and customer-facing skills Full UK Driving Licence Commutable distance to the Wokingham area and happy to travel UK wideCall Rebecka Van
Ristell on for immediate consideration or apply today.
Keywords: Service Manager, Regional Service Manager, National Service Manager, Engineering Manager, Technical Service Manager, Operations Manager, Service Delivery Manager, Field Service Manager, Engineering Supervisor, Service Supervisor, Medical Equipment Manager, Medical Engineering Manager, Decontamination Engineer, Autoclave Engineer, Washer Disinfector Engineer, Sterilisation Engineer, Validation Engineer, HTM Engineer, Medical Engineer, Laboratory Engineer, Scientific Engineer, Biomedical Engineer, Clinical Engineer, Field Service Engineer, Service Engineer, Electro-Mechanical Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, OEM Engineer, Technical Manager, Bradford, Leeds, Wakefield, Huddersfield, Halifax, Dewsbury, Batley, Morley, Pudsey, Castleford, Pontefract, Wetherby, Harrogate, York, Sheffield, Doncaster, Rotherham, Barnsley, Hull, Scunthorpe, Grimsby, Lincoln, Nottingham, Derby, Leicester, Birmingham, Coventry, Wolverhampton, Stoke-on-Trent, Telford