Senior Receptionist

As Senior Receptionist Administrator you will responsible for assisting the team in meeting the needs of both the patients and the practice, this will be alongside your existing Reception/Admin Rota Duties. This includes; assisting with Staff Rotas, Training, Prescription Governance, Escalations, Patient Services and Process Improvements., To deliver a positive experience to all patients and service providers by the provision of an efficient, confidential and professional service.

To provide reception and administrative support to all members of the practice team. Liaising, supporting and coordinating varied activities across all levels of the team.

GPS Healthcare is a high-performing, single-practice Primary Care Network (PCN) operating across six sites in central and south Solihull. We provide care to nearly 40,000 patients and work collaboratively with partner PCNs, University Hospitals Birmingham (UHB), Solihull Council, Community Services, and the Integrated Care Board (ICB).

Our team is committed to providing outstanding patient care within a supportive, forward-thinking environment. Solihull offers excellent transport links, a semi-rural setting, proximity to Birmingham Airport and the NEC, and access to scenic Warwickshire countryside contributing to a high quality of life for both staff and residents.

We offer a comprehensive range of staff benefits including:

Competitive salary aligned with experience and qualifications

Flexible working options to support worklife balance

Membership of the NHS Pension Scheme

Car Lease Scheme (subject to eligibility)

A paid day off for your birthday

Access to our Employee Assistance Programme (EAP)

A friendly, supportive and professional working culture where development is encouraged

Join us at GPS Healthcare and be part of a team committed to improving patient experience, organisational safety and high-quality care.