SEN Administrative Coordinator (GHES Outpatients)

Gloucestershire Hospital Education Service (GHES) is seeking to appoint an organised, proactive and highly motivated SEN Administrative Coordinator to join our dedicated support team. This is a specialist administrative role that plays a vital part in ensuring children and young people with Special Educational Needs and Disabilities (SEND) receive the support they need to succeed. Working closely with the SENCo, SEN Pastoral Leads, families, schools and Local Authority teams, you will coordinate a range of SEND processes, including Education, Health and Care Plan (EHCP) reviews and Exam Access Arrangements. You will be responsible for managing complex administrative processes, organising multi-agency meetings, liaising with stakeholders, maintaining accurate records and ensuring statutory deadlines are met. The role requires excellent organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. This is an exciting opportunity for someone who enjoys working collaboratively and wants to make a meaningful difference to the lives of children and young people facing health and educational challenges. Working hours: Monday to Friday, approximately 8.00am-4.00pm Contract: 37 hours per week, 39 weeks per year (term time plus INSET days), The successful candidate will:

• Coordinate the annual review process for EHCPs across the service.
• Organise and support SEND-related meetings, including preparing documentation and taking minutes.
• Work closely with families and professionals to ensure timely and effective communication.
• Liaise with Local Authority SEND teams regarding EHCP processes and requests.
• Support the completion and submission of SEND documentation and reports.
• Coordinate exam access arrangements for learners, ensuring compliance with awarding body regulations.
• Maintain accurate records and administrative systems.
• Support the wider administration team as required while maintaining the highest standards of customer service and confidentiality.
About Gloucestershire County Council Gloucestershire Hospital Education Service is part of Gloucestershire County Council (GCC). We are committed to being an employer of choice and creating an inclusive, supportive environment where colleagues can thrive and fulfil their potential. Flexible and hybrid working arrangements are available, balancing service requirements with individual needs., This is an excellent opportunity to play a central role in supporting children and young people with SEND, ensuring vital statutory processes are delivered effectively and helping to secure the best possible outcomes for learners across Gloucestershire. If you are an organised, professional and committed administrator with a passion for supporting vulnerable children and young people, we would love to hear from you.

We are looking for someone who:
• Has excellent administrative, organisational and ICT skills.
• Is highly organised and able to manage competing priorities and deadlines.
• Has exceptional attention to detail and produces accurate work.
• Is an effective communicator with excellent written and verbal communication skills.
• Can build positive working relationships with students, families, schools, Local Authority teams and other professionals.
• Is confident coordinating meetings, preparing documentation and recording minutes.
• Understands the importance of confidentiality and acts with integrity, professionalism and discretion at all times.
• Has the ability to work independently and use their initiative while also contributing positively to a team.
• Is calm, resilient and able to work effectively under pressure.
• Shares our commitment to supporting children and young people with additional needs.
Ideally, you will have:
• Experience of working within a school or similar educational environment.
• Knowledge of Special Educational Needs and Disabilities (SEND).
• Experience of EHCP annual review processes and SEND administration.
• Experience of SIMS and Microsoft Office applications.
• An understanding of statutory SEND processes and current guidance.
• Experience of coordinating complex administrative processes involving multiple stakeholders, It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
  
  GHES provides short-term education for children and young people whilst they are too ill to attend their main school.
We are a highly skilled, passionate and supportive team of teachers, pastoral staff and administrators who work together to ensure that every learner receives the best possible educational opportunities, regardless of the barriers they may face. Joining GHES means becoming part of a service that is committed to inclusion, collaboration and achieving positive outcomes for some of Gloucestershire's most vulnerable learners.

In return for your commitment and hard work, we offer:
• Flexible and agile working opportunities.
• A family-friendly working environment.
• Excellent professional development and training opportunities.
• A supportive culture with regular supervision and professional support.
• Membership of the Local Government Pension Scheme (LGPS).
• Access to a free and confidential Employee Assistance Programme (EAP).
• In-house Occupational Health Service.
• Employee discount scheme.
• Cycle to Work scheme.
• Gloucestershire Salary Sacrifice Green Car Scheme (terms and conditions apply).
• Access to employee networks, including the Prism (LGBT+) Network and Young Employees Network.