Operational Support Officer

Our busy Environmental Services depot is now looking for a confident and organised Operational Support Officer to join the team.,

• Be an efficient and effective administrator and will have experience in:
• Maintain accurate and up to date records through the use of I.T systems.
• Answer telephone and email queries in a timely, professional and calm manner.
• Raise purchase orders
• Deal with financial queries relating to purchases.
• Maintain stock management of equipment
• Perform general administrative duties - filing, photocopying and scanning., The two councils have a shared Chief Executive and a joint senior management team. Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services, collaborative working and partnership arrangements with each other, with other councils and with key stakeholders
  
  Previous experience of providing administrative support to a busy team.
• Experience of dealing with members of the public in a professional capacity.
• Strong telephone and email customer service experience
• Experience in financial administration
• Strong experience of using IT, including MS Office applications (in particular Microsoft Excel), We value skills and an ability to do a great job over identifying personal information and that's why our recruitment process is confidential, and managers review, and shortlist applications based on the evidence you provide. What you can offer us and how you will uphold our values and behaviours is what we look for during our recruitment process. It is important to us that we work together to deliver the Malvern Hills Plan and We Are Wychavon plan so when applying for a role with us, please help us to understand how the skills and experience you can bring will help us achieve our goals.
  
  Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role. Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK., Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country. We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities - things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness. We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role. Working with you Our staff are at the heart of what we do, and as a result we are always looking to recruit and develop the very best talent we can find. That's why, as well as providing a satisfying job, we offer a range of attractive benefits, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership.