Intensive Care Unit Receptionist

Assisting patient families, friends and staff visiting the unit.

Perform routine clerical duties involved in the admission, transfer and discharge of patients.

Handling both internal and external telephone enquiries.

An exciting opportunity has arisen for a self-motivated, enthusiastic individual to join our Reception team on the Intensive Care Unit.

The post will involve working on a busy reception desk. Responsibilities will include admitting and discharging patients, as well as helping relatives and supporting clinical staff in the day to day running of the Unit. A major part of this role will be welcoming visitors to the department.

We are looking for an individual with excellent communication skills, both face to face and on the telephone. Computer skills and knowledge of using excel spreadsheets are also required. The ability to deal with varied administrative duties and changing priorities is essential.

This post is full time. This post requires flexibility to ensure the Reception area is covered between the hours of 08:00 to 20:00 Monday - Friday and on Saturdays / Sundays to accommodate the needs of the service, and must also be able to provide cover for colleagues.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.