Housing Assistant

As a Housing Assistant, you'll play a vital role at the heart of our Tenancy Management team. By providing essential administrative support, you'll help free up colleagues to spend more time out in our communities-supporting residents where it matters most.

This is more than an admin role. It's your opportunity to be part of something bigger.

You'll support a busy, customer-focused team by:

Keeping processes running smoothly behind the scenes
Helping colleagues stay out in our communities, supporting residents
Communicating with customers in a friendly, professional and empathetic way
Ensuring resident voices are heard and reflected in the services we deliver
Occasionally visiting our estates, so you'll need to be confident working independently on-site

We're looking for someone positive, organised, and motivated to make a difference. You might already have administrative experience-or be someone who thrives in a fast-paced, people-focused environment.

You'll stand out if you:

Are highly organised, with the ability to manage multiple tasks efficiently
Enjoy working with people and building positive relationships
Communicate clearly and show empathy in sensitive situations
Are confident using Microsoft Office (Word, Excel, Outlook)
Can work both independently and as part of a team
Stay accurate and focused, even when things get busy
Are adaptable, proactive, and ready to learn
An understanding of social housing or working with diverse communities is helpful-but what really matters is your commitment to people., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Join us and help shape better lives in your community.

Are you looking for a role where your work genuinely matters?

At Plymouth Community Homes, every day is about improving lives and we're looking for someone who wants to be part of that.

Please note: This is a temporary position of up to 10 months., We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

Flexible working opportunities including flexi-time and hybrid working
Excellent pension scheme with a high level of employer contributions
Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a beautiful and vibrant part of the Southwest
It's fun to work here! With regular company and team events
Access to our extensive employee reward portal which includes discounts for multiple everyday retailers