Fuel Administrator

We are currently looking for a proactive and organised Fuel Administrator to join our team in Aldridge. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships and ensuring the smooth delivery of essential fuel services Join us at Wernick Power and be a part of a team where your enthusiasm, vision, and spirit can truly make a difference., As Fuel Administrator, you will be responsible for managing the day-to-day operation of the fuel desk, ensuring customer fuel requirements are fulfilled efficiently and professionally. You will act as a key point of contact for customers and suppliers, coordinating fuel deliveries, monitoring fuel levels and supporting the commercial success of the fuel service offering,

• Manage the daily transactional requirements of the fuel desk.
• Monitor and respond promptly to enquiries received through the fuel inbox.
• Deliver an excellent customer experience throughout the fuel ordering and delivery process.
• Liaise with fuel suppliers regarding order processing, delivery scheduling, failed deliveries, proof of delivery requests and customer queries.
• Monitor fuel levels and arrange replenishment for fuel-managed contracts using dedicated software systems.
• Produce accurate monthly customer invoices.
• Support the achievement of fuel revenue and profitability targets.
• Ensure all processes and procedures are followed in line with company standards.
• Prepare reports and performance information for management as required.
• Conduct outbound sales calls to identify and develop new business opportunities.
  
  Previous experience in an administrative, customer service or coordination role.
• Excellent organisational skills with the ability to prioritise a busy workload.
• Strong communication skills and confidence when dealing with customers and suppliers.
• Good attention to detail and a high level of accuracy.
• Experience working with Microsoft Office, including Excel and Outlook.
• A proactive approach to problem solving and managing customer expectations.
• The ability to work effectively both independently and as part of a team., Commercially aware with a customer-focused mindset.
• Tenacious and energetic problem solver.
• Capable of planning, organizing, and prioritising tasks independently under pressure.
• Takes responsibility and is committed to delivering results.
• Clear communicator who builds effective working relationships with colleagues.
• Inquisitive and eager to learn.
• Supportive and flexible team player.
Why Join Us: This is an exciting time to join our thriving company. If you are a proactive individual ready to make a significant impact and help our business grow, we would love to hear from you.

Wernick Power Solutions is a leading provider of temporary power generation, fuel management and associated services across the UK. As part of the Wernick Group, we pride ourselves on delivering exceptional customer service, innovative solutions and reliable support to customers operating in a wide range of sectors.


• Competitive salary and bonus scheme.
• Generous holiday allowance (rising with service).
• Option to buy extra holidays.
• Option to sell or carry over up to 5 days holiday.
• Christmas Shutdown.
• Early finish on Fridays.
• Group pension.
• Annual salary review each January.
• Life assurance of 2x annual salary.
• Personal accident insurance.
• Free onsite parking.
• Employee assistance programme.
• Training and progression opportunities.
• Family-run and well-established, secure company (trading over 80 years).
• Open door policy.
• Cycle to work scheme.
• Employee referral scheme.
• Benefits scheme (discounted retailers).
• Corporate eyecare scheme through Specsavers.
• Direct communication with MD/CEO and staff satisfaction surveys.