FM Coordinator

We're looking for a people-focused FM Coordinator to be a welcoming face of the National Recruitment Centre and a key point of contact for colleagues, visitors, candidates and contractors. Working within our Armed Forces Recruitment Service (AFRS) team, you'll play an important role in creating a positive workplace experience, ensuring our office runs smoothly and maintaining an environment where our teams can perform at their best.

This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering a high standard of service and is confident taking ownership of day-to-day responsibilities. Supporting both facilities and office operations, you'll help create an efficient, professional and welcoming workplace that enables our teams to make a positive impact on communities across the UK and support future generations of Armed Forces personnel.

What you'll do as an FM Coordinator

- Be the main point of contact for the Homer Road office, providing a professional and welcoming experience for visitors and colleagues

- Deliver front-of-house and reception duties, including visitor management and handling enquiries

- Coordinate office administration activities to support the smooth running of the workplace

- Support facilities management activities, raising maintenance requests and liaising with suppliers and contractors

- Manage meeting rooms, office supplies, incoming deliveries and general workplace services

- Carry out routine workplace checks and support health, safety and compliance activities

- Build positive working relationships with colleagues and stakeholders across the business

2:30pm, This is an office-based role, successful candidate is expected to be at the NRC Monday to Friday.Ready to impact a better future?, A friendly, approachable and professional people person who enjoys interacting with others

- Experience in administration, facilities management, reception, office support or a similar role

- Confident working independently and managing your own workload

- Strong organisational skills with good attention to detail

- Able to use initiative and identify solutions to everyday workplace challenges

- Comfortable using Microsoft Office applications

- Keen to learn, develop and take on new responsibilities

Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.