Exploitation Coordinator - Ref: CH01226

We are looking for an enthusiastic and experienced Business Support Officer to join our Exploitation Team as the Exploitation Coordinator. The role which requires you to work alongside the wider exploitation team, gather vital information, map risks for individuals and across Walsall and work and communicate with a wide range of professionals.

You will need to be highly organised and provide a wide range of complex administration and business support activities, activities will include (but not limited to) financial transactions, formatting documents, scanning and uploading information to the client system, creating and maintaining excel spreadsheets, organising meetings, minute taking, analysing relevant information and mapping risks.

The role can at times deal with sensitive, highly confidential and on occasion distressing information.

Our model of work is hybrid, you will work 2-3 days office based (or as required) and the ability to work from home.

Why work for us:

Our staff are our biggest resources, and we want to invest in them! We have a great range of benefits available to us as Council employees. These benefits include Discounts for holidays, groceries, clothes, electrics and gym membership; Financial benefits, Expenses, Flexible leave and Professional Development.

Our model of work is hybrid, you will work 2-3 days office based (or as required) and the ability to work from home., You will minute daily triage and be accountable for recording relevant risks, safeguarding concerns, and locations. You will ensure the relevant information is recorded to a high standard and is timely.

You will have a good understanding of the different forms of Exploitation to inform what is relevant to record. You will be responsible for delivering information from Triage to the relevant key professionals and utilise the information to inform your mapping.

You will coordinate the relevant professionals required to attend MACE meetings for individual children, making contact and building relationships to support this work being effective.

You will be a point of contact for Exploitation from the wider partnership, Children's Services, Adult's Services and the Exploitation Team, ensuring relevant arrangements, connections and information is obtained and shared.

You will allocate Return Home Conversations to Exploitation Officers where they have previously been involved and the link to them being the relevant officer is clear.

You will support Exploitation Officers with coordination of meetings and will report to the Assistant Team Manager and Team Manager within the team.

You will be capable, passionate and driven and will need to be resilient to the complex and risky information that you will hear through various meetings and forums.

You will support with the collation of data and keep abreast of the changing landscape for exploitation across Walsall.

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English., Candidates must have proven excellent minute taking skills, taking minutes directly onto laptop and completing workbooks in meetings and be able to work to short timeframes in a fast paced team.

Excellent knowledge of MS Office systems is essential and a minimum education standard of GCSE in English and Maths Grade A-C (or equivalent) is required and experience of working in a Children's Services environment.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.