Credit Control Administrator -12 Months Fixed Term Contract - - Birmingham

The KPMG Finance function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services, we do work that matters. Within Central Services, we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK. From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise. KPMG is one of the world's largest and most respected consultancy businesses. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG as a Credit Control Administrator? This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile, and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly. The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high-level credit control administration and support, delivering excellent customer service on a variety of tasks and activities, and enabling customers to focus on their core business objectives contributing to KPMG's goal of driving growth through operational excellence. What will you be doing?

• Managing and executing credit control processes, including resolving and collecting difficult and slow-paying debts.
• Maintaining accurate records and updating the credit control system.
• Providing cover for the wider Credit Control team during periods of leave or absence.
• Ensuring GDPR compliance when dealing with confidential client data.
• Managing cash targets and monitoring cash collection against targets., With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
  
  CICM or A level educated, who understands the wider credit management processes, to include litigation, Insolvency, risk/credit checking, and best collection methods.
• Resilient and able to work with multiple demanding stakeholders.
• Problem-solving abilities.
• Experience required in a Credit Control or Finance in an operational or professional services environment.
Skills we'd love to see/Amazing Extras:
• Strong organizational and time management skills; able to work effectively in a fast-paced environment with conflicting priorities and deadlines.
• Highly effective stakeholder management and relationship-building skills; credible and confident with stakeholders at all levels.
• Experience with accounts receivable or similar finance roles.
• Confidence in making calls and liaising with clients and senior managers.
• CICM qualifications are a plus but not essential.
  
  Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We're KPMG Business Services (KBS). We're a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm's brand and reputation.