Cash Operations Administrator

We have a fantastic opportunity to join our Cash Operations team as a Cash Operations Administrator. You don't need previous experience as we'll give you all the training and support you need to get up to speed. You'll play an important role in supporting the day-to-day running of Cash Operations, working across a variety of tasks including opening and closing accounts, changes to agreements, settlement statements, credit control and reconciliations. It's a varied role where you'll work closely with teams across the business, including our Estates team, as well as external contacts such as solicitors and debt collectors. The role is based at our Head Office in Wolverhampton. During your initial training you'll be office-based, and once fully trained you'll move to hybrid working, with three days in the office and two days working from home. What you'll be doing

• As part of the Cash Operations team, you'll:
• Check and process incoming and outgoing settlements
• Set up new customer accounts
• Support credit control and reconciliation activity
• Assist the Treasury team with allocating Business Rates and Council Tax refunds
• Support with pub agreements and Council Tax and Business Rate liabilities for our tenants and Partners
• Respond to Insolvency Service enquiries
• Keep our Debt Tracker accurate and up to date
• Respond to email and telephone queries
• Provide general administration support across the team
  
  Previous experience isn't essential. What's more important to us is your attitude, willingness to learn and ability to provide a great service.
We're looking for someone who:
• Is organised and able to prioritise a busy workload
• Communicates confidently with people at all levels, both internally and externally
• Has good IT skills, including a working knowledge of Microsoft Excel and Word
• Has excellent attention to detail and a high level of accuracy
• Has a confident and professional telephone manner
• Is comfortable working independently as well as being part of a team
  
  We can't wait to see what we can make happen together! #MarstonsWherePeopleMakePubs
  
  £25,500 per annum
35hrs per week Award winning modern & sustainable office with the option of hybrid working 33 days annual leave with option to buy/sell up to 5 additional days per year Enhanced parental leave policies 30% discount off food & drink in our pubs Award winning modern & sustainable office with the option of hybrid working 33 days annual leave with option to buy/sell up to 5 additional days per year Enhanced parental leave policies 30% discount off food & drink in our pubs, What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
• Training and induction from our NITA award training team
• Apprenticeship programmes - offering development at any stage of your career
• Enhanced Maternity & Paternity leave
• 30% off in Marston's pubs and Marston's Inns accommodation
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Save as you earn scheme
• Employee assistance programme, to support your well-being including confidential 24/7 helpline
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Health Screening Discounts
• Long Service Awards
• Buy and sell additional leave
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Healthcare Cash Plan
Come as you are. Personality and passion is important to us. No judgement on where you've come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We'll accept you and celebrate you for being you.