Blood Sciences Office Clerk

The Blood Sciences Office Clerk provides essential administrative and clerical support to ensure the efficient running of the Blood Sciences service. This includes maintaining accurate records, supporting data entry and report distribution, stock control and logistics, and communicating with healthcare professionals and service users. The role contributes to timely and accurate laboratory workflows, service quality and patient experience through efficient administration processes., Supporting all departments within Blood Sciences with administrative duties including scanning and filing of documentation, stock control and rotation, general laboratory housekeeping, meeting organisation & minute taking,troubleshooting Maxims Pathology requests.

• Responsible for quality control in reports distribution.
• To communicate with employees, GPs and other medical and nursing staff to answer questions, disseminate or explain information and address complaints.
Sorting reports, letters, information, up-dates from all laboratory departments for distribution to wards, GPs, hospitals etc. Operate office machines; photocopiers, scanners, personal computers and laminators. Dealing with general telephone enquiries, advising GPs and other Healthcare Professionals on stock ordering. Entering referral results for Blood Sciences Assist with UKAS accreditation activities e.g contacting referral laboratories for UKAS status, maintaining records for calibration of pipette and weights. Assist with any administrative activities for blood sciences in regards to service development and maintenance of the service.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends. More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential." Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.