Band 3 Manual Handling and Ergonomics Administrator

An exciting opportunity has arisen for a Band 3 Manual Handling and Ergonomics Administrator to join our friendly team. We are a busy team with constant changes and demand and are looking to appoint a forward thinking, flexible, resilient and resourceful individual to join the Manual Handling and Ergonomics team.

You will act as one of the first point of contacts for our team and must ensure effective communication pathways exist in a manner which positively reflects the values of the organisation.

This will include duties such as monitoring, recording and booking of ergonomic appointments and managing a busy telephone line, the receiving of all incoming mail and ensuring action is taken appropriately and processing correspondence. Alongside undertaking a wide range of administrative duties such as aid in the administration of team meetings and minute taking.

You will also work in conjunction with other team members; ensuring administrative support is available in our busy service This may include liaison with other multi-disciplinary team members, administrators or health professionals., The administrator should possess excellent working knowledge of Microsoft Office systems including Outlook, Word and Excel. You will manage all ergonomic referrals to our service which have personal health details from people and upload onto appropriate electronic systems. You will manage multiple e-mail inboxes and deal with telephone contacts in a supportive and empathetic manner. You will need to exercise judgement when dealing with enquiries, analyse and resolve problems such as conflicting diary appointments/schedules and meetings, and escalate to your line manager where required.

You will need to meet deadlines, collate data and maintain standards relating to administrative processes. You will also be responsible for excel spreadsheets to enter data, manipulate and create charts etc for reporting purposes. You will need to be able to work within a team effectively and share work streams where appropriate. Essential to the role will be maintaining diaries and arranging both virtual and face to face meetings for the ergonomic team, taking formal minutes as required and keeping appropriate records.

It is essential that applicants are able to work on their own initiative and demonstrate effective organisational and administrative skills.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.