Band 3 Administrator or Coordinator - Clinical

The role supports the effective functioning of the service by delivering a professional, responsive, and well organised administrative service The post holder will provide confidential, specialised, and comprehensive quality administrative services to Endoscopy Managers in accordance with Department and Trust Guidelines, Policies and Procedures and supporting with JAG where required. This is a varied post to support and assist Endoscopy Managers and Nurses for the small bowel capsule service, in their role, helping to ensure the services run smoothly and efficiently. To fulfil these duties the post holder will be required to work at Heartlands Hospital, with occasional cross-site travel to Solihull for meetings or training.,

• Providing day to day administrative and coordination support to the clinical Manager, supporting service delivery
• Managing and coordinating diaries, clinics, meetings, or service activities as required, ensuring effective use of clinical time
• Organising and supporting meetings, including preparation of agendas, collating papers, and taking accurate minutes when required
• Processing, prioritising, and responding to correspondence, referrals, and enquiries in a timely and professional manner
• Supporting routine monitoring and administration processes, including data entry, reporting, and maintaining accurate records and databases
• Liaising with patients, carers, clinical staff, and other departments to support effective communication and coordination of care
• Maintaining filing systems and patient/service records in accordance with Trust policies, confidentiality, and information governance standards
• Supporting ordering and stock control processes or basic financial administration in line with local procedures, where required
  
  University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.