Administrator (GHES Outpatients)

Gloucestershire Hospital Education Service is looking to appoint a dynamic, efficient and motivated Administrator to join our existing support team. From September we will be operating from 2 sites - one in Cheltenham and one in Gloucester. In the initial phase we may have to ask our Admin Team to work from both sites to cover reception whilst we establish a new working pattern for the team. We would expect any candidate to have a preference for venue, but asking that initially the new member would be prepared to work from both venues when required. The role involves working with our whole team, students, parents and other professionals associated with our students. Working Monday to Friday, approx.8:00am to 4:00pm for 39 weeks per annum, (term time plus In-service days) 37 hours per week.

The successful candidate will have excellent customer service skills, with the ability to communicate effectively and to develop positive relationships with the wider school community., This is a fantastic opportunity to join the hospital education team. You can be confident of joining a highly professional, passionate, supportive and very experienced team of teachers, pastoral and administrative team working tirelessly to ensure the best outcomes can be achieved for every individual despite the health barriers they may be facing., We are looking for someone who is:

• Welcoming, polite with a positive outlook.
• An excellent communicator, both verbally and in writing.
• Has a professional telephone manner and is confident on the phone.
• Has excellent administrative and ICT skills. Knowledge of SIMS would be beneficial; however, training will be provided.
• Is able to manage and prioritise own workload.
• Has the ability to multi-task with great attention to detail and accuracy.
• Understands the importance of confidentiality regarding the nature of the work and act with integrity, high levels of tact and discretion.
• Is well-organised, flexible, calm and resilient.
• Has the ability to relate well to children and adults.
• Works constructively as part of a team, with an understanding of school roles and responsibilities.
• Ideally you will have worked in an educational setting, but we will provide training for anyone who hasn't., It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
  
  Other Essentials GHES is a service within Gloucestershire County Council (GCC) so employment with us is through them. Hybrid working arrangements are available for this role, giving the administrative team the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
For all your hard work, you will receive the following:
• Flexible and agile working opportunities
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.