Administrator

We have a part-time, 12-month fixed-term position available, for 22.5 hours per week as follows, Duties of the role will include, but are not limited to, providing routine administrative and reception support, including covering reception areas, answering telephone enquiries, taking messages, basic diary support and data entry.

An important part of the role will involve supporting referral processing activities, including receiving referrals, entering referral information accurately onto electronic systems and ensuring records are kept up to date in line with service procedures. This will require the use of REGO online software as part of day-to-day duties. Training will be provided; however, accuracy, attention to detail and adherence to guidance are essential.

You will also be required to update the Service's electronic records system (R4+), including entering referrals and maintaining patient records accurately and in a timely manner and in accordance with data protection and confidentiality requirements.

The role will include routine administrative tasks such as collating information, updating spreadsheets and maintaining basic records, therefore experience of Microsoft Office, particularly Word and Excel, is essential.

In addition, you may be required to assist with the transportation of paperwork to external organisations, particularly relating to the Mobile Service and Epidemiology, following agreed processes.

Flexibility is essential, as you will occasionally be required to work across three community clinic settings to support service delivery.

We are seeking a well-organised and motivated individual to join our team, someone with strong interpersonal skills and a positive, welcoming attitude toward our patients. You should be reliable, able to communicate effectively and confident in managing your workload independently.

Flexibility is essential, as you will be required to work across sites in line with the needs of the Service.

Experience in an administrative role is required, including accurate data entry, proficiency in Microsoft Excel and the ability to carry out a range of routine office and clerical duties.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.