Administrator

Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic and adaptable administrator to be part of our Neighbourhood Mental Health Team in Worcester. This role is 37.5 hours a week, Monday to Friday 9am to 5pm. We have processes in place that support flexible working requests., A typical day as an administrator may involve: Maintaining patient records effectively and accurately General office duties such as typing, scanning, photocopying, printing Scheduling appointments/ minuting meetings Handling correspondence ingoing/outgoing mail Handling queries over the telephone and face to face from staff, patients, and external agencies Looking after the shared email inbox Assisting the team with various administrative tasks

In this important role, you'll use your knowledge, experience & expertise to provide essential support to our hard-working frontline NHS teams. A passion for excellent patient care is a must. You need to be Educated to vocational level 3 in Business Administration. Or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post You will be a strong communicator supporting a wide range of people including patients and health care professionals. You will need to be responsive and adaptable to the needs of the service but be sure that your hard work will be making a real difference to our patients and service users every day.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities
If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.