Administrative Assistant

The post holder will provide administration support and audio typing to the Gastroenterology and Hepatology service. Provide support to ensure efficient and effective day to day running of the service. The role requires someone who has great attention to detail and excellent organisational skills for working in a fast paced, busy department. The role will consist mainly of processing clinic and adhoc letters using multiple hospital systems. You will be required to complete letters to a high standard with accuracy as well as carrying out general clerical duties such as filing, photocopying, scanning, post and any other administrative task in line with banding. The post holder will be required to prove efficiency, whilst maintaining accuracy in detail, ensuring appropriate document layout and often proof reading content to ensure clear and professional dissemination of information.

• Excellent communication and telephone skills, with the ability to communicate sensitively, tactfully and professionally.
• Maintain confidentiality and discretion at all times.
• Ability to work independently, use initiative and prioritise workload effectively.
• Proficient in Microsoft Office, including Word, Outlook and Excel, with excellent keyboard skills.
• Able to follow procedures accurately when processing correspondence and related actions.
Experience
• Fast and accurate typing and processing of large volumes of information.
• Excellent written skills, including proofreading and checking accuracy.
• Experience in an office environment undertaking correspondence, filing, photocopying and general clerical duties.
• Confident and empathetic communication with patients, GPs and healthcare professionals.
• Experience working effectively within a team, ensuring tasks and responsibilities are clearly understood.
• NHS or similar healthcare experience desirable.
Knowledge
• Computer literate with good knowledge of Word and Outlook; Excel desirable.
• Experience entering and retrieving information from computer systems.
• Knowledge of medical terminology desirable.
• Understanding of confidentiality and data protection requirements.
Training
• Experience of audio typing/digital dictation, or willingness to undertake training.
• Willingness to learn and use the Trust's patient record system.
• Ability to support and train new team members.
  
  Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.