Admin Assistant & Cover Coordinator

This is an exciting opportunity to join our academy's professional services team in a varied and rewarding role that combines Cover Coordination and Administration support. You will play a vital role in ensuring the smooth day-to-day operation of the academy by managing staff cover arrangements, supporting reception services and providing high-quality administrative support. Each day will begin with coordinating cover arrangements for planned and unplanned staff absences, liaising with supply agencies and staff, and ensuring lessons are appropriately covered to minimise disruption to students' learning. Alongside these responsibilities, you will provide a professional and welcoming reception service, support administration processes and act as a key point of contact for students, families, staff and visitors. This is an excellent opportunity for someone who enjoys variety in their work, has strong organisational skills and is committed to supporting positive outcomes for young people. Details about the role As the Cover Coordinator, you will take responsibility for the academy's daily cover administration for approximately two hours each morning, starting at 7:00am. You will organise cover arrangements for staff absences, liaise with supply agencies and supply staff, process cover requests, maintain cover records and ensure all lessons are appropriately staffed throughout the day. The remaining hours will be spent supporting the academy reception and administration function. This will include welcoming visitors, signing students in and out, responding to queries from parents, staff and students, answering telephone calls and emails, and providing general administrative support to ensure the efficient running of academy operations. Working closely with teaching and support staff, you will help maintain effective systems and processes that support both learning and the wider academy community.

You will have:

• Experience of working in an administrative, reception or office-based environment.
• Excellent organisational skills and the ability to manage multiple priorities in a fast-paced setting.
• Strong communication and interpersonal skills, with the confidence to liaise professionally with staff, students, parents, visitors and external agencies.
• Experience of providing high-quality customer service.
• The ability to problem solve and make effective decisions when coordinating cover arrangements.
• Strong IT skills, including Microsoft Office applications and the ability to learn academy systems.
• Excellent attention to detail and accuracy when maintaining records and processing information.
• The ability to work independently and use your initiative whilst also contributing effectively as part of a team.
• The ability to handle sensitive and confidential information appropriately.
• A flexible, positive and proactive approach to work.
• A commitment to safeguarding, equality, diversity and inclusion, and improving outcomes for all students.
  
  Broadoak Academy is an ever-growing secondary school located in Weston-super-Mare and is quickly becoming the school of choice for parents in the town. We are very proud to be an Ofsted-rated 'Good' school. We have a strong sense of belonging and community, and as such, we work together to offer students a well-balanced, happy and successful education. Our community is assured of Broadoak's pivotal role in their children's education, wellbeing and futures.
Why work at CLF? We are a diverse and inclusive community of 37 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we're all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We're proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others. We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.


• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
• Well-being support through an Employee Assistance Programme.
• Health benefits, including wellness sessions, gym discounts, and flu jabs.
• A range of generous family leave options, including above industry average occupational maternity pay.
• Additional benefits like cycle to work scheme, on-site parking plus many more!