Front Office Agent - Coldra Court

Employer
The Celtic Collection

Location
The Coldra Court Hotel, Chepstow Road, Newport NP18 2LX GBR

Salary
£12.72 Hourly Wage

Closing date
7 Oct 2026

Job Type
Assistant Management jobs, Assistant Front Office Manager

Sector
Hotels jobs

Contract Type
Part Time/Flexible

Job Details

Department: Front Office

Contract: Permanent

Pay: £12.72 per hour + fantastic benefits

Hours: 15 per week, across 2 days

Location: Newport, NP18 2LX

Reference: Req5410

Be the Heart of Our Hotel!

Step into the story at Coldra Court Hotel and become one of our legendary Hospitality Heroes! As a Front Office Agent, you'll be the friendly face and warm welcome that sets the tone for every guest's stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment.

What Makes You Our Next Hero?

You're calm, professional, and always ready with a smile-no matter how busy it gets.

You're passionate about creating memorable guest experiences, from check-in to check-out.

You juggle tasks with ease, keeping the front desk running smoothly and guests happy.

You shine in a fast-paced, guest-focused environment and love being part of a team.

What You'll Do:

Greet every guest with warmth and genuine hospitality, making them feel right at home.

Manage check-ins, check-outs, and group arrivals with efficiency and flair.

Share your knowledge of The Celtic Collection to help guests make the most of their stay.

Leave a lasting impression - every guest, every time.

Why Join Us?

As a valued member of our team, you'll enjoy:

Career development from day one-grow your skills and your future.

Exclusive discounts on dining, stays, and leisure membership.

Free virtual GP appointments and a 24/7 wellbeing helpline.

NEST pension scheme and staff social club.

Regular appreciation events and monthly/year-end awards.

Grow With The Celtic Collection

Here, you'll be able to say:

"I'm equipped, trained, and supported to do my best work."

"I'm proud to be part of The Celtic Collection and recommend it to others."

"I work in a friendly, inclusive, and positive environment."

"I'm encouraged to learn, develop, and share my ideas."

"I'm recognised and valued for what I do, every day."

RECRUITMENT INFO

We may close applications early if we receive a high volume of interest. All applicants must have the right to live and work in the UK. The Celtic Collection is proud to be an equal opportunities employer.

Company

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#s1-Gen

You're calm, professional, and always ready with a smile-no matter how busy it gets.
You're passionate about creating memorable guest experiences, from check-in to check-out.
You juggle tasks with ease, keeping the front desk running smoothly and guests happy.
You shine in a fast-paced, guest-focused environment and love being part of a team.

Step into the story at Coldra Court Hotel and become one of our legendary Hospitality Heroes! As a Front Office Agent, you'll be the friendly face and warm welcome that sets the tone for every guest's stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment.

Greet every guest with warmth and genuine hospitality, making them feel right at home.
Manage check-ins, check-outs, and group arrivals with efficiency and flair.
Share your knowledge of The Celtic Collection to help guests make the most of their stay.
Leave a lasting impression - every guest, every time.

Why Join Us?
As a valued member of our team, you'll enjoy:
Career development from day one-grow your skills and your future.
Exclusive discounts on dining, stays, and leisure membership.
Free virtual GP appointments and a 24/7 wellbeing helpline.
NEST pension scheme and staff social club.
Regular appreciation events and monthly/year-end awards.

Grow With The Celtic Collection
Here, you'll be able to say:
"I'm equipped, trained, and supported to do my best work."
"I'm proud to be part of The Celtic Collection and recommend it to others."
"I work in a friendly, inclusive, and positive environment."
"I'm encouraged to learn, develop, and share my ideas."
"I'm recognised and valued for what I do, every day."

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