As a Telecoms Technician, you'll play a key role in supporting staff across the Trust by providing technical assistance, troubleshooting hardware and software issues, and ensuring devices are functioning optimally.,

To identify and analyse a range of VoIP and Mobile issues and take the most appropriate method of resolution liaising with the ICT Telecoms Manager as necessary.
To perform set-up, configuration and maintenance tasks on end user VoIP and mobile devices
To provide remote, and on-site support service to staff within the Trust.
To provide high quality technical support as required, to all users connected to the customer's IT environment using diagnostic tools and fault-finding techniques to identify root causes.
To fix diagnose faults where feasible or to recommend appropriate solutions acknowledging and describing the implications for the end customer and for the internal IT teams.
To assist with documenting all operational processes and procedures for designated services.
Investigate, diagnose, test and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion.
Provide a structed approach to diagnosing, assimilating and critically interpreting operational objectives, risks and issues.
To participate in the Trust IM&T on-call rota.

You'll be part of a fast-paced environment where your ability to stay calm under pressure and deliver excellent customer service will be essential--especially when supporting staff in high-pressure clinical settings.

2 temporary Tech / Digital / IT jobs in Burnley