Intelligent Automation Developer

As a Junior Intelligent Automation Developer, you will support the development, implementation, and maintenance of Intelligent Automation (IA) and low-code solutions, using technologies including Microsoft Power Automate, Copilot Studio, and the wider Microsoft Power Platform. You will work as part of a multidisciplinary Intelligent Automation team, supporting clinical and operational services, including the Trust's Outpatients programme, to improve the efficiency, safety, and quality of care delivery through automation. Your key responsibilities will include:

• Developing, testing, and deploying automation solutions under the guidance of senior developers, ensuring they meet organisational standards and NHS digital principles.
• Contributing to documentation, including solution designs, technical specifications, user guides, and process change records.
• Providing day-to-day support for live automations, including monitoring, fault resolution, and small enhancements based on user feedback.
• Building foundational knowledge of Intelligent Automation delivery, with opportunities to contribute to local and regional project discussions as your experience develops.
• Building effective working relationships with clinical teams, internal stakeholders, and other members of the IA and IT function.
Working for our organisation We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of., + Support the design, build, testing, and deployment of automation workflows using Power Automate (Cloud and Desktop), and relevant Power Platform components (e.g., Power Apps, Dataverse, Power BI, CoPilot Studio), under the guidance of senior developers. + Help ensure automations are secure, scalable, robust, and aligned with information governance, cyber security, and digital standards. + Contribute to stages of the automation development lifecycle, from feasibility support through to deployment and post-implementation review, with increasing independence as experience grows. + Assist in developing reusable components and templates to support standardisation across the automation programme. Integration and System Interoperability + Support the integration of RPA/IA solutions with internal and external systems, including legacy applications, modern APIs, SQL databases, and cloud platforms. + Assist in implementing and maintaining secure credentials, API keys, and authentication mechanisms (e.g., OAuth2, Windows Authentication, Azure AD), under supervision. Documentation and Governance + Produce and maintain accurate technical documentation, including solution design documentation (SDD), user guides, and change and release management records. + Adhere to Trust digital governance frameworks, coding standards, and quality assurance processes. + Maintain audit trails of changes and deployments in line with NHS information governance and audit requirements. Maintenance and Support + Monitor live automations for performance, accuracy, and reliability. + Investigate and help resolve incidents or errors related to deployed solutions, escalating more complex issues as needed. + Support the delivery of enhancements and updated logic as part of continuous improvement. + Maintain version control of automation packages and support rollback processes where required. Stakeholder Engagement + Work with operational teams, clinical staff, and project leads to help understand service challenges and identify opportunities for automation. + Provide technical input and updates to project boards and stakeholder meetings as required. + Support the explanation of RPA/IA solutions to technical and non-technical audiences. Strategy, Planning and Innovation + Contribute to the development of the organisation's automation strategy and roadmap. + Keep up to date with emerging technologies and developments in RPA, AI, and the Power Platform ecosystem. + Contribute to the creation of best practices, toolkits, and reusable frameworks across the automation team. Professional Development and Collaboration + Actively participate in knowledge sharing, team stand-ups, code reviews, and peer learning sessions. + Undertake personal development and training to build knowledge of automation tools, NHS systems, and relevant standards. + Support peer learning within the team as confidence and experience develop.

We are looking for an enthusiastic and highly motivated individual to join our Intelligent Automation team as a Junior Intelligent Automation Developer. The role's key focus is delivering Intelligent Automation (IA) solutions across the Trust and Integrated Care Board (ICB) to support clinical and corporate transformation, with a particular contribution to the Outpatients programme.,
• Educated to Bachelor's degree level in an IT or related subject or equivalent experience
• Evidence of ongoing professional development
Desirable criteria
• Microsoft Qualification
• ITIL Qualification
• Prince2 or Agile Qualification
• Power Platform Certification
• Qualified Blue Prism or Power Automate Developer
• Python Experience, Knowledge and experience of Intelligent Automation (IA) tools including Microsoft Power Automate (Cloud & Desktop).
• Some experience or exposure to designing, developing, testing, or deploying automated solutions, gained through work, study, or projects.
• Knowledge and experience of Microsoft Power Platform components such as Power Apps, Power Automate, Power BI, and Dataverse.
• Some exposure to or understanding of automation workflows integrating with clinical or corporate systems (e.g., EPRs, PAS, ESR, finance, and HR platforms) is desirable but not essential.
• Basic understanding of Microsoft SQL Server, or a willingness to develop this.
• Experience with data formats and structures including JSON, XML, and CSV, and transforming data between systems.
• Experience in error handling, exception management, and building robust, resilient automation solutions.
• Some understanding of automating interactions with web-based and legacy systems via screen scraping, selectors, and UI elements.s with web-based and legacy systems via screen scraping, selectors, and UI elements.
• Good understanding of automation lifecycle, including documentation, testing, deployment, hypercare, and change control.
• Awareness of source control tools and deployment processes in multi-environment setups (e.g., dev, test, prod).
• Experience working within a collaborative development team, adhering to Agile or ITIL-based practices.
• Experience creating and maintaining technical documentation, including solution designs, user guides, and change logs.
• Willingness to support and maintain existing automation solutions, including troubleshooting and defect resolution.
• Awareness of robotic governance, including security, data protection, credential management and auditing.
Desirable criteria
• Familiarity with PowerShell or other scripting languages to support automation deployments and environment management.
• Understanding of cloud technologies such as Microsoft Azure, including Logic Apps, Azure Functions, and Virtual Machines as part of RPA deployments.
  
  One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.
One LSC stands for 'One Lancashire and South Cumbria' and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership. The Trusts that make up One LSC are: · Blackpool Teaching Hospitals NHS Foundation Trust · East Lancashire Hospitals NHS Trust · Lancashire and South Cumbria NHS Foundation Trust · Lancashire Teaching Hospitals NHS Foundation Trust · University Hospitals of Morecambe Bay NHS Foundation Trust One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts. The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve., The Trust runs a number of programmes aimed at further digitally enabling clinical services, and this role offers exposure to a broad and fast-moving automation stack, including Power Automate and Power Automate Desktop, Copilot Studio, Power Apps, and Power BI. You will get direct experience building agentic AI solutions using Copilot Studio alongside traditional RPA, giving you exposure to where NHS automation is heading, not just where it has been., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit., The Trust is an equal opportunities employer, is committed to improving the working lives of its colleagues and operates a 'Zero Tolerance' policy on aggression, violence, bullying and harassment. As a recruitment service, our aim is to help protect children and vulnerable adults by providing a first-class service in recruiting people into positions of trust. It is important to us that we employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone - irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that as an employer we are under-representation of BAME employees. Appointments will be made on merit. We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable you to apply for this post.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee., Please note: a young person must be in part-time education or training until they're 18. If you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role. Disclosure and Barring Service checks If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £26.40, Standard DBS check £26.40, Enhanced DBS check £54.40 and Enhanced DBS check with Barred List(s) £54.40. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here. In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working.