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£27000
KEYFORT GROUP Ltd, Bywell, Northumberland
- Remote working
- Full time
- Permanent
Posted today, 13 Jul
Job ref: c5cc6720b9364b47a5af5496735e12f2
Full Job Description
- Develop, maintain, and monitor schedules for frontline staff, ensuring safe and sufficient staffing levels in line with company protocols and CQC guidance.
- Act as the first point of contact for frontline staff, the people we support, and their families.
- Collaborate closely with Case Managers, Service Manager, and the CQC Operations Manager to carry out key tasks relating to service safety and continuity.
- Communicate effectively with all KEYFORT departments to ensure resources are aligned with service needs.
- Build and maintain strong working relationships with colleagues, clients, and stakeholders.
- Analyse data to develop and implement solutions-focused improvements in service delivery.
- Take ownership of your professional development, seeking training opportunities to enhance your skills and develop within the role.
- Work in a hybrid capacity-predominantly from our North East office, with occasional travel to Carlisle and regular home working on a rota basis.
We are looking for a passionate, enthusiastic, and solution-focused Resource Administrator to join our team. This is a key role in ensuring the safe and effective delivery of care by coordinating staffing resources and maintaining excellent communication with a wide range of individuals. You will be someone who builds strong, professional relationships with ease and communicates confidently with internal teams, the people we support, their families, and external stakeholders. You'll bring a keen eye for detail, thrive on organisation and problem-solving, and be comfortable working with data to improve processes and develop new ways of working. This role is ideal for someone who enjoys working in a fast-paced environment, takes ownership of their responsibilities, and is committed to providing outstanding service delivery. - Permanent contract with consistent 37.5 hours per week
- 5.6 weeks' paid annual leave, increasing with length of service
- Company pension scheme
- Enhanced maternity leave, based on service
- Retirement and death in service benefits, based on service
- Cash healthcare plan, including dental, optical, and physio (based on service)
- Employee Assistance Programme for mental, financial, and physical wellbeing
- Access to Continuous Professional Development, including funded qualifications and internal development opportunities
- Paid enhanced DBS check
- Colleague referral scheme - earn up to £200 bonus (T&Cs apply)
- Access to the Blue Light Card with discounts from major retailers
- Employee of the Quarter scheme recognising outstanding contributions
KEYFORT Group delivers bespoke care and support to individuals with a wide range of needs, including brain injuries, neurological conditions, learning disabilities, spinal injuries, and physical and mental health needs. We are committed to delivering person-centred, high-quality care, and only accept clients where we know we can make a meaningful impact.
What You'll Receive
