Resource Administrator

KEYFORT GROUP Ltd, Bywell, Northumberland

Resource Administrator

£27000

KEYFORT GROUP Ltd, Bywell, Northumberland

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 13 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c5cc6720b9364b47a5af5496735e12f2

Full Job Description

  • Develop, maintain, and monitor schedules for frontline staff, ensuring safe and sufficient staffing levels in line with company protocols and CQC guidance.
  • Act as the first point of contact for frontline staff, the people we support, and their families.
  • Collaborate closely with Case Managers, Service Manager, and the CQC Operations Manager to carry out key tasks relating to service safety and continuity.
  • Communicate effectively with all KEYFORT departments to ensure resources are aligned with service needs.
  • Build and maintain strong working relationships with colleagues, clients, and stakeholders.
  • Analyse data to develop and implement solutions-focused improvements in service delivery.
  • Take ownership of your professional development, seeking training opportunities to enhance your skills and develop within the role.
  • Work in a hybrid capacity-predominantly from our North East office, with occasional travel to Carlisle and regular home working on a rota basis.

    We are looking for a passionate, enthusiastic, and solution-focused Resource Administrator to join our team. This is a key role in ensuring the safe and effective delivery of care by coordinating staffing resources and maintaining excellent communication with a wide range of individuals.
  • You will be someone who builds strong, professional relationships with ease and communicates confidently with internal teams, the people we support, their families, and external stakeholders. You'll bring a keen eye for detail, thrive on organisation and problem-solving, and be comfortable working with data to improve processes and develop new ways of working. This role is ideal for someone who enjoys working in a fast-paced environment, takes ownership of their responsibilities, and is committed to providing outstanding service delivery.

    KEYFORT Group delivers bespoke care and support to individuals with a wide range of needs, including brain injuries, neurological conditions, learning disabilities, spinal injuries, and physical and mental health needs. We are committed to delivering person-centred, high-quality care, and only accept clients where we know we can make a meaningful impact.

    What You'll Receive
  • Permanent contract with consistent 37.5 hours per week
  • 5.6 weeks' paid annual leave, increasing with length of service
  • Company pension scheme
  • Enhanced maternity leave, based on service
  • Retirement and death in service benefits, based on service
  • Cash healthcare plan, including dental, optical, and physio (based on service)
  • Employee Assistance Programme for mental, financial, and physical wellbeing
  • Access to Continuous Professional Development, including funded qualifications and internal development opportunities
  • Paid enhanced DBS check
  • Colleague referral scheme - earn up to £200 bonus (T&Cs apply)
  • Access to the Blue Light Card with discounts from major retailers
  • Employee of the Quarter scheme recognising outstanding contributions

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