Reporting to the Head of Property Services, the role requires leadership responsibility and organisational oversight of the Property Services Admin Team and to the proactive development and mentoring of the Senior Maintenance Co-Ordinator.,

Oversee the day-to-day operations of the Property Services Admin Team
Carry out 1-2-1's and other HR Related tasks
Overseeing the on boarding and induction of new staff and embedding them into the role
Seek to develop and lead the organisational function of the Property Services Admin Team
Act as a point of referral and to collate information on any external issues/complaints received into
Property Services Admin Team for the Head of Property Services
Act as a role model within the business and champion the values that are agreed to be core to our corporate purpose and culture
Work alongside the field-based management team to reach united tasks/goals/KPI's
Work alongside the wider THN team to reach united tasks/goals/KPI's
Be an active change agent, seeking to support and promote a culture of continuous improvement
Overseeing and organising the efficient and effective management of maintenance and cleaning in all properties
Proactively update and evolve with the Property Services Admin Teams processes and procedures
Providing daily/weekly detailed reports to the Head of Property Services on voids, reactive repairs, performance, KPI's and any ongoing projects
Organise the working functions of the Property Services Admin Team to improve/enhance the outward performance of the team
Work and support Delivery Team in returning keys to managing agents/landlords
Overseeing the organisation of communal area refurbishment projects from within the Property Services Admin Team
Property Services Department
Landlord Partnerships Department
Delivery Department

Organisational skills within an admin team
Ability to lead a team
Be commercial; recognising the financial and operational limitations we operate within
Ability to mentor others
Confident communicator
Extremely well organised
Able to work well under pressure
Good at multi-tasking
The ability to prioritize
Able to work alone and part of a team
Knowledge of leading and organising an admin team is essential
Knowledge of a maintenance is preferable but not essential
A leader by example, showing both organisational and leadership as well as keen eye for detail and quality
Methodical in approach to ensure everything is done accurately and comprehensively
Keen to support colleagues and ensure business is working cohesively and to the same objectives
Resilient and able deal with people who are complex and sometimes challenging.
Keen to support colleagues and ensure business is working cohesively and to the same objectives.
Keen on strong compliance culture
Able to work without direction
Adaptability and being prepared to help out if circumstances require.
Keen to lead by example.
We would expect you at all times to:

1 temporary Property / Estates / Facilities jobs in Stevenage