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Proactive Care Team Administrator
Salary not available. View on company website.
100Fold CIC, Tonedale, Taunton Deane
- Onsite working
- Part time
- Temporary
Posted 1 week ago, 24 May
Job ref: d1df786b3a9d4a4ea6fbc9e5e5e27d5d
Full Job Description
The Proactive Care Team (PAC Team) visits patients within their own homes and provides them with comprehensive assessments to enable patients to self-manage and feel confident with their long-term health conditions. Proactive Care is a national initiative which enables patients to self-manage their health. In TDW the Proactive Care team currently has five existing team members, a Clinical Director, a nurse, two occupational therapists, and a data IT co-ordinator. The team is looking to welcome an additional team member to provide enhanced administrative support for the day-to-day running of the service. The specific aims of proactive care are to improve health outcomes and patient experience by delaying the onset of health deterioration where possible, maintaining independent living, and reducing avoidable exacerbations of ill health, thereby reducing the use of unplanned care.,
- Book home visits for the PAC team
- Manage the diaries of multiple members of the team
- Oversee the PAC Team inbox on Outlook
- Oversee the answerphone messages
- Undertake buddying requirements for PAC team members undertaking home visits (as per the Lone Working Policy)
- Arrange review appointments for patients
- Gather patient feedback about the service
- Keep up to date with available resources including neighbourhood services
- Signpost patients to resources for self-management
- Encourage patients to engage with the service
- Engage with stakeholders and maintain a good relationship
- Attend meetings related to the Proactive Care Team when required
Taunton Deane West Primary Care Network: Our aim is to work closely with the Practices to improve the quality of care that we provide in alignment with the need of our patient population. We are formed by three GP Practices, Luson Surgery, Lister House and Wellington Medical Centre.
